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BMW of the Main Line
Bala Cynwyd, PA
862 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 862 reviews
August 15, 2013
Kerry Simmons is by far the BEST client adviser I have come across for the following reasons: 1) Friendliness - I had a number of questions and never once hesitated to call Kerry - he is both likeable come across for the following reasons: 1) Friendliness - I had a number of questions and never once hesitated to call Kerry - he is both likeable and amiable. Furtheremore, he was nice enough to check in with me multiple times to ensure that I was apprised of the status of my custom build and that all my questions were answered. 2) Knowledgeable - Kerry is extremely knowledgable about various vehicles and their associated features. 3) Proactive - Kerry went above and beyond by (a) contacting the bank to help me obtain a great APR on financing, and, (b) by proactively contacting my insurance agent to ensure that I had coverage. 4) Collaborative - When it came down to business, Kerry worked with me to reach a great price. Owing to the high taxes and fees, I initially thought I would not be able to get the car that I wanted - Kerry collaborated with his team to bring the price back within my budget. Overall, my experience with Kerry has been phenomenal, so much so that I think i found a go-to person for my extended family, most of whom live off by I-95 between DC - Philly - NYC - Boston. He is the real deal. More
by RK411
Employees Worked With
Kerry Simmons
July 22, 2013
no hassle, no pressure at all, I got the deal that I was looking for. I was able to take my time and make a decision that I felt comfortable with. looking for. I was able to take my time and make a decision that I felt comfortable with. More
by mrecchi
Employees Worked With
Chris Blazer, Matt Belcher, Frank Muto
July 18, 2013
I found follow-up terrific, which was important going into the sale given I live in Connecticut and bought the car in Philadelphia. No issue at all with the little things that inevitably creep up (finali into the sale given I live in Connecticut and bought the car in Philadelphia. No issue at all with the little things that inevitably creep up (finalizing registration, etc). Kerry was great on the sales side delivering everything we initially discussed on the phone (price, service, plus more), and once deal underway Amiee was very efficient / quick / knowledgeable with warranty options and paperwork. I have since recommended Kerry and team to a friend now looking for a BMW. More
by ESJESJ
Employees Worked With
Amiee, Kerry Simmons
June 25, 2013
My experience with BMW of the mainline is second to none. Everyone is extremely helpful and knowledgeable about the products. Marcy Rusoff is the best client advisor that I have ever dealt with. She goes far Everyone is extremely helpful and knowledgeable about the products. Marcy Rusoff is the best client advisor that I have ever dealt with. She goes far above and beyond what anyone else in her field has ever done for me. She always has her clients best interest at heart. I am overjoyed with my choice and Marcy helped to make it happen for me the three times in a row. I guess I'm a BMW loyalist forever. More
by ecedwards
Employees Worked With
Marcy Rusoff
June 21, 2013
Kerry was awesome! He really made my experience a pleasure and went above and beyond to get me just the car I wanted and as soon as possible - and he kept me up to date with frequent updates! I real pleasure and went above and beyond to get me just the car I wanted and as soon as possible - and he kept me up to date with frequent updates! I really appreciated his help and would absolutely recommend him to anyone looking for a friendly, hassle-free experience getting their new Bimmer! More
by kc320
Employees Worked With
Kerry Simmons
June 10, 2013
I was treated to a first class car buying experience !!! I was treated to a first class car buying experience !!! Introduction to the 328xi vehicle and establishing the vehicle pricing was very simple!! I was treated to a first class car buying experience !!! Introduction to the 328xi vehicle and establishing the vehicle pricing was very simple!! I would highly recommend leasing or purchasing BMW of the Main LIne More
by Dwex
Employees Worked With
Marcy Rusoff, Matt Belcher
May 29, 2013
I have driven a BMW for many years and have purchased my last two BMW's from Jeff Downing at BMW of the Mainline; 2011 335xi Sedan and 2013 335is Convertible. Their pricing is excellent and Jeff is not onl last two BMW's from Jeff Downing at BMW of the Mainline; 2011 335xi Sedan and 2013 335is Convertible. Their pricing is excellent and Jeff is not only a nice guy, he does everything a good salesperson should do. Everything from getting the BMW Assist and Sirius radio setup to making sure your car is ready when promised and keeping you update during the process. Thanks, Marc More
by metalsman
Employees Worked With
Jeff Downing
May 26, 2013
Highly recommended! I dealt with Steve, and he is very knowledgeable. He explained everything about the car, and explained step by step of the process of getting my car on the same day. Also, Frank is ver knowledgeable. He explained everything about the car, and explained step by step of the process of getting my car on the same day. Also, Frank is very helpful by making the paperwork go through smoothly. I am very pleased with the service and happy about my purchase. I will definitely come back. More
by nyczyar
Employees Worked With
Steve Vlasses, Frank Muto
May 23, 2013
This is my second BMW purchase, first time at BMW of the Main Line. The staff at BMW of the Main Line did not disappoint and easily lived up to my high expectations after my first purchase. In true BMW deal Main Line. The staff at BMW of the Main Line did not disappoint and easily lived up to my high expectations after my first purchase. In true BMW dealership form Ibrahim and Frank took great care of me. Within 24 hours of needing a lease and a trade in on my definitely well used 2006 330i, Ibrahim worked his connections to get me a great trade-in deal and in to a lease of a brand new 2013 328XI. Ibrahim also dealt with my annoyance of having lost my copy of the Maryland title, in which they happily arranged a duplicate copy to be ordered. Frank was extremely knowledgeable about the financing process through BMW financial, and made the entire process as smooth as my first time around. The transaction was so smooth that we had plenty of downtime time to talk shop about cars, racing, life. He explained all of the warranty options and recommended some great options for a city driver. In addition, I have been using Mainline BMW as my service center for close to 5 years now, and the service managers and technicions are highly skilled, knowledable, and a pleasure to deal with. My last service rep called me on several occasions to inquire about how my 330i was running after I was experiencing engine issues. I was in and out of the showroom in an hour and half, cruising around the city in my beautiful 328xi. I would highly recommend this dealer, Ibrahim, and Frank. More
by JohnDever
Employees Worked With
Frank Muto, Ibrahim Kourbeh
May 16, 2013
Richard Fernandes & Frank Muto made my experience at Mainline abosultely awesome. Rich put together the best deal and gave me phoenominal service and very friendly. Frank Muto followed up with great f Mainline abosultely awesome. Rich put together the best deal and gave me phoenominal service and very friendly. Frank Muto followed up with great finance service work, he explained everyhting thouroughly and is very good at what he does. Both were very friendy and personable. I was a West German BMW guy but now I am a MainLine BMW client now!!!! More
by nicky22
Employees Worked With
Richard Fernandes, Frank Muto
