![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
BMW of the Main Line
Bala Cynwyd, PA
Filter Reviews by Keyword
By Type
Showing 862 reviews
Tony L from Main Line BMW, went above and beyond in making my wife's Christmas Gift Come True, In Getting Her Dream Vehicle! The only thing we have to do is to follow with Main Line to get our new ve making my wife's Christmas Gift Come True, In Getting Her Dream Vehicle! The only thing we have to do is to follow with Main Line to get our new vehicle re-cleaned, and also the model is missing a few options which we were advised by our SUPERB USED CAR SALESMAN, Chris T. B. that they were installed, However, Tony L. was contacted and he related that he was going personally handle the entire matter! FYI, my wife and posted a photo of her BMW with the red ribbon on our Facebook page and we are sending everyone we know to BMW Main Line! Once Again Great Job BMW , Tony, Chris T.B., & Frank M. From Main Line! Sincerely, The Bonilla Family! More
After having a bad experience at another local dealership, we went to BMW of the Main Line in the hopes we'd receive better customer service and more straight forward information. It was above and dealership, we went to BMW of the Main Line in the hopes we'd receive better customer service and more straight forward information. It was above and beyond our expectations. Frank Muto and Kerry Simmons were helpful, knowledgeable and a pleasure to work with. We have recommended this dealership to friends and family - and would definitely do business with them again in the future. More
Jeff and his team were awesome. I have dealt with many dealerships in my life. They are the most transparent and straightforward dealership. Jeff was very knowledgeable and courteous to give all the optio dealerships in my life. They are the most transparent and straightforward dealership. Jeff was very knowledgeable and courteous to give all the options without pushing/influencing. Hard to find client adviser/managers like him. Made a deal for the 3 series and extremely happy. Will visit them again for next purchase and refer friends and family. More
I actually had an enjoyable time purchasing my vehicle. Kerry was extremely helpful and went above and beyond the call of duty. He was easy to deal with and had my best interest in mind. I would definitel Kerry was extremely helpful and went above and beyond the call of duty. He was easy to deal with and had my best interest in mind. I would definitely recommend Kerry if you are looking to purchase a car from BMW of the MainLine. More
This was our second BMW from BMW of the Main Line and also our second time working with Kerry Simmons. We got exactly the car we wanted and the entire process from the initial test drive through the pape also our second time working with Kerry Simmons. We got exactly the car we wanted and the entire process from the initial test drive through the paperwork to driving off with the car was more pleasant than any experience I've ever had with another dealer. We'll definitely be returning to Kerry and BMW of the Main Line in the future. More
Many years ago, I had a bad experience at this dealership, so I leased a 325i from another dealership. I came here to compare prices because a family member had recently purchased a 2011 328XI. dealership, so I leased a 325i from another dealership. I came here to compare prices because a family member had recently purchased a 2011 328XI. I first met Kerry Simmons in the fall of 2010 when I came to the dealership to lease a 328XI. I had a list of possible options which I wanted and Kerry was very helpful. As it turned out, it was more advantageous to order the car since I wanted certain options and he worked closely with me to get the lowest price. As the car was being built, he kept in touch with me about it's progress. After the car arrived, we spent a least 3 sessions going over all the features on the car. Needless to say, this model was considerably different than my 1987 325i. He was always willing to schedule time with me and I phoned him on numerous occasions to ask questions about the different features both at work and on his cell phone. As the time progressed and my car came in for service, I would make it a point to stop in and speak with him about the new models and different features. He was always very knowledgeable about the cars, regardless of which model I wanted to speak about. As it was nearing the time for my lease expiration, we explored the best option (buyout or lease) and I decided to order a new 328XI. Again after it's arrival last month, we spent several sessions (over 2 hours) going over all the features as this car had more options than my previous one. He has also kept in touch with me by phone and email to check with me if I had further questions. I have always found Kerry to be knowledgeable and dependable and have freely recommended him to many of my friends. Our relationship over the last years has grown into a friendship rather than a client/salesman relationship. I can recommend Kerry and the entire sales and service staff without reservation. More
This was my second lease from Marcy at Main Line. She is great at helping you find exactly what you want within your budget. The entire staff is very friendly and down to earth and there not very pushy just great at helping you find exactly what you want within your budget. The entire staff is very friendly and down to earth and there not very pushy just to make the sale! Frank had all the paperwork ready for me to sign, and i was out driving home within the hour.. On my first lease the pricing was amazing and even better on the the second. I called around to many dealers but no other dealer was able to get me in a car that I wanted within my price range. I have recommended many family and friends to her and they have all been very happy! There service department is also very good. Mike always has me back in my car the same day or first thing the next morning! Overall I would highly recommend going to see Marcy at Main Line for your next BMW. More
I have to say I bought a new 3 series just over a year ago...and unfortunately I was involved in an auto accident , totaling my car. I contacted my salesman Kerry 2 days after the accident letting him kno ago...and unfortunately I was involved in an auto accident , totaling my car. I contacted my salesman Kerry 2 days after the accident letting him know to be on the look out for a new 2013 replacement. He was on it immediately. Kerry took the time daily to check in with me to see how I was heeling form the accident, he wasn't just a salesman but he became a friend over the next two weeks. HE GENUINLY CARED! Can't say that about all salesman... When I arrived 2 weeks later to get my new 3 series again... Frank made the paperwork go nice and easy. They worked as a team to make my experience be as easy as possible under the circumstances. Thanks guys! My 3 is great!!! More
I originally visited the dealership with my 5 year old son, which is ripe with inherent challenges. Nonetheless, Peter Ryan's ability to remain patient throughout the process was commendable. While we did son, which is ripe with inherent challenges. Nonetheless, Peter Ryan's ability to remain patient throughout the process was commendable. While we didn't purchase our car on that particular visit, I returned (alone) a few months later and Peter new exactly who I was and what my preferences were. We picked up where we left off last time. A reasonable amount of time later, I was driving home in my new car. In summary, the service at BMW of the Main Line was exceptional, with surprisingly little pressure to strike a deal at any point. More
Great service, no pressure and a pleasure to deal with. I would only buy a BMW from Steve Vlasses. Great follow up and service department is the best. would only buy a BMW from Steve Vlasses. Great follow up and service department is the best. More