BMW of the Main Line
Bala Cynwyd, PA
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I have to say I bought a new 3 series just over a year ago...and unfortunately I was involved in an auto accident , totaling my car. I contacted my salesman Kerry 2 days after the accident letting him kno ago...and unfortunately I was involved in an auto accident , totaling my car. I contacted my salesman Kerry 2 days after the accident letting him know to be on the look out for a new 2013 replacement. He was on it immediately. Kerry took the time daily to check in with me to see how I was heeling form the accident, he wasn't just a salesman but he became a friend over the next two weeks. HE GENUINLY CARED! Can't say that about all salesman... When I arrived 2 weeks later to get my new 3 series again... Frank made the paperwork go nice and easy. They worked as a team to make my experience be as easy as possible under the circumstances. Thanks guys! My 3 is great!!! More
I originally visited the dealership with my 5 year old son, which is ripe with inherent challenges. Nonetheless, Peter Ryan's ability to remain patient throughout the process was commendable. While we did son, which is ripe with inherent challenges. Nonetheless, Peter Ryan's ability to remain patient throughout the process was commendable. While we didn't purchase our car on that particular visit, I returned (alone) a few months later and Peter new exactly who I was and what my preferences were. We picked up where we left off last time. A reasonable amount of time later, I was driving home in my new car. In summary, the service at BMW of the Main Line was exceptional, with surprisingly little pressure to strike a deal at any point. More
Great service, no pressure and a pleasure to deal with. I would only buy a BMW from Steve Vlasses. Great follow up and service department is the best. would only buy a BMW from Steve Vlasses. Great follow up and service department is the best. More
It's been a little over a year since I bought my last BMW from Ibrahim Kourbeh. Normally I would not be in the market again so soon, however, my car was recently totaled, so here I am again. And for the BMW from Ibrahim Kourbeh. Normally I would not be in the market again so soon, however, my car was recently totaled, so here I am again. And for the SECOND time, I went to see my favorite Client Advisor, Ibrahim. I was not disappointed. He took care of me as I had expected he would. He was patient and he recognized that monthly payment and budget was of a great concern to me. He made sure he found me the perfect car for the perfect price. Hopefully, I won't be buying another car too soon, but when I do, I'm going back to Ibrahim. More
My husband, son, and I visited BMW of the Main Line because I was interested in a car that I saw on-line. I called to inquire about the car, and wound up setting up an appointment. I was given an app because I was interested in a car that I saw on-line. I called to inquire about the car, and wound up setting up an appointment. I was given an appointment within a few days. I was extremely impressed with the service I received from my initial call. Upon arriving at the dealership, we met with our salesman, Richard Fernandes. He was very nice, and extremely helpful. I had just had a bad experience with another dealership, and was hoping this experience would be better. Well, not only was it better, it was the BEST service I ever experienced with a car dealer!!! I immediately felt comfortable with Richard. He answered any and all questions we had, and took as long as we needed. We never felt rushed! In fact, I wound up purchasing the car that day! I did not intend to actually purchase the car right away, but because all our questions and concerns with regards to the car were addressed, there was no need to wait. He went through all the paperwork with us, and never, ever made us feel like we were taking up too much of his time. We finalized the paperwork with Frank Muto. He was just as helpful, and made us feel comfortable with the steps needed to complete the purchase. The car was ready to be picked up as promised, and I have never been happier! I have recommended your dealership to all my friends and co-workers, and look forward to coming back for service. When the time comes that we are in search of another car for our son, we will come right to you! Thank you so much for top quality service, and professionalism that compares to no other. It all comes down to good service. When you start with good service, everything else falls in place. People will come back, and come back. Word of mouth is priceless! Again, thank you for such a wonderful experience! More
I Have been using this dealership for years now. I have owned at least 5 BMW's. The service department is great. The performance of my vehicles has been exceptional. Marcy Rusoff has been our client advis owned at least 5 BMW's. The service department is great. The performance of my vehicles has been exceptional. Marcy Rusoff has been our client advisor for years & her top priority is to make her customer happy. I would defiantly recommend this dealership to any one looking for a BMW. More
My third time leasing a car from BMW of the Main Line and everything has always been high end and executed very well. The process was easy, the service was exceptional. Great team to work with and I highly r everything has always been high end and executed very well. The process was easy, the service was exceptional. Great team to work with and I highly recommend them all. More
Kerry and I were working together for about six months trying to find the right fit for my wants/needs list. Kerry kept in touch when any vehicle came in matching my requests. Kerry was patient with me trying to find the right fit for my wants/needs list. Kerry kept in touch when any vehicle came in matching my requests. Kerry was patient with me as I test drove and researched several vehicles over the course of this time. Kerry is a no pressure salesperson who is committed to making sure you are happy with the product before making the sales pitch. I was extremely happy with my experience at Main Line BMW with Kerry Simmons, I will be sending friends and family his way and I will be back when it is time for my new vehicle. More
From beginning to end the experience of purchasing my 2013 BMW 535i was a true joy. Marcy Rusoff and Zeke Kos (Finance) worked tirelessly to get the right car for me. My previous experiences with BMW of 2013 BMW 535i was a true joy. Marcy Rusoff and Zeke Kos (Finance) worked tirelessly to get the right car for me. My previous experiences with BMW of the Mainline were exactly the same, that's why I came back to this dealership. Larry Batchelor More
Marcy was very knowledgable and helpful in getting me into my new 328. She went above and beyond to find a car with all of my desired options for under budget. Frank made the finance and paperwork a qu into my new 328. She went above and beyond to find a car with all of my desired options for under budget. Frank made the finance and paperwork a quite and painless process. More