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BMW of the Main Line
Bala Cynwyd, PA
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Excellent service. Service Advisor Cameron Plenty provided great service along with the rest of the team at BMW of the Main Line. Friendly professionals. Top notc Service Advisor Cameron Plenty provided great service along with the rest of the team at BMW of the Main Line. Friendly professionals. Top notch service. Very accommodating. More
Service BMW Main Line is my go to BMW Dealership in the Delaware Valley for sales and services. They deliver on a high level every time and I would highly re BMW Main Line is my go to BMW Dealership in the Delaware Valley for sales and services. They deliver on a high level every time and I would highly recommend them for any of your BMW nneds More
Quickly handled a warranty-covered repair! I am a new BMW owner, having recently purchased a pre-owned vehicle, and contacted the dealer when a problem developed with the electronic controls on I am a new BMW owner, having recently purchased a pre-owned vehicle, and contacted the dealer when a problem developed with the electronic controls on the driver’s seat. I was able to easily make and confirm an appointment online, and I was seen at the dealership exactly at the scheduled time. They diagnosed the problem, ordered the necessary part, and completed the work, all in less than 24 hours. The car is still under factory warranty, so there was no cost to me; I simply signed the service papers and drove home. Couldn’t have been easier. The dealership is pristine and very well maintained. Staff are friendly and very professional. This was my first experience at the dealer, and I expect to return as needed in the future based on my positive interaction with them. More
Outstanding Service!!! From the start Mainline BMW service was attentive to my needs!!! Greg was extremely kind and respectful!!! Debbie from service went beyond her call From the start Mainline BMW service was attentive to my needs!!! Greg was extremely kind and respectful!!! Debbie from service went beyond her call of duty. She absolutely cares for her clients. She is an example every service representative should aspire to be!!! Thanks Debbie ???? More
Cheerful welcome for my first visit when I arrived. You know the old saying first impression... well my first impression by the greetings and assistance I received was great! The wait wasn’t long at all You know the old saying first impression... well my first impression by the greetings and assistance I received was great! The wait wasn’t long at all. But the greetings and handshake I received leaving left me with a good feeling and I hope that good feeling continues for the rest of my day! I’ll be back because I’ll need a oil change soon. Thanks again for making a first timer feel welcome! Don Fields More
Experience Knowledgeable and helpful staff. Great sales staff which have a goal to find the right car, not the most expensive. Impressed with the quick respons Knowledgeable and helpful staff. Great sales staff which have a goal to find the right car, not the most expensive. Impressed with the quick responses to all of my many questions. Great experience! More
Bad service experience Worked in rear view mirror. Didn’t fix it. The cover fell on my lap on the way home. Changed oil. Oil all over my car. Wiped out all my settings in th Worked in rear view mirror. Didn’t fix it. The cover fell on my lap on the way home. Changed oil. Oil all over my car. Wiped out all my settings in the car. More
Trade in new truck Great customer service great deals and warranty. Fast and effecient. I have been dealing with bmw since 2012 i am very please and will not be switchin Great customer service great deals and warranty. Fast and effecient. I have been dealing with bmw since 2012 i am very please and will not be switching. More
Very good. Covered all requests and repairs. Checked for any I brought the car in for routine check up. There were several small items that needed to be addressed as well. Everything was taken care of as profes I brought the car in for routine check up. There were several small items that needed to be addressed as well. Everything was taken care of as professionally as I expected. More
Wheel Package and Alignment We plan to buy another new BMW. However after our experience yesterday we will not buy from Mainline BMW. With the purchase of my 5series in 2013 I pu We plan to buy another new BMW. However after our experience yesterday we will not buy from Mainline BMW. With the purchase of my 5series in 2013 I purchased a wheel package. Since my wheels were pulling I asked to again fix the rims and correct the alignment. I was told (1) my wheel package expired without notification. (2) and since my rims were causing the pull of the steering I should BUY new rims for $4000. (3) in the past I have had BMW fix up my rims for less than $1000. No other options were offered. (4) I was then told they wouldn’t check the alignment since I wouldn’t buy new rims. To jump to the conclusion that I need to spend $4000 was preposterous. Is BMW incenting your reps for upselling? More