BMW of the Main Line

BMW inspection Came in for an inspection and to have whatever service necessary to prepare for winter. Bill Sampson handled even with alacrity and care. He also sugg Came in for an inspection and to have whatever service necessary to prepare for winter. Bill Sampson handled even with alacrity and care. He also suggested an alignment which was performed and the car is driving great. More

Bought a car KC is awesome.i travel from nyc just to work with KC. I have a bmw dealer right down the street from me, but would rather drive 1.5 hrs KC is awesome.i travel from nyc just to work with KC. I have a bmw dealer right down the street from me, but would rather drive 1.5 hrs More

The friendliest service ever received from a dealership. The folks at Mainline BMW are the most friendly and customer service oriented anywhere. It was the best car buying experience I’ve ever had. Their ser The folks at Mainline BMW are the most friendly and customer service oriented anywhere. It was the best car buying experience I’ve ever had. Their service is extremely convenient and top notch. More

Flat tire Great, prompt and courteous service! My tire was losing air slowly, but they took care of ithe is due on the same day I contacted them. Great, prompt and courteous service! My tire was losing air slowly, but they took care of ithe is due on the same day I contacted them. More

Great Job Had an issue with my engine light coming on and my car stalling. They did a great job trouble shooting the problem and coming up with a solution. Al Had an issue with my engine light coming on and my car stalling. They did a great job trouble shooting the problem and coming up with a solution. Along the way they picked up something I had missed, that could have been dangerous: a spot on one if my front tires that had worn through to the next level if rubber. My service assistant was great to work with. He explained everything to me as well as what I needed to do and what could wait. More

Service and service Representative Here at Main Line they make sure you are taken care of from figuring out your car problems to making sure you have a loaner and or a way home if need Here at Main Line they make sure you are taken care of from figuring out your car problems to making sure you have a loaner and or a way home if need be. Our Service Representative was Adam Jensen and he was great he made sure he explained the process along with calling us back for questions. I recommend BMW at main Line More

sticker shock Labor charges beyond outrageous. Will not return. Question my brand loyalty. Keeping a bmw beyond original warranty a losing proposition Staff were Labor charges beyond outrageous. Will not return. Question my brand loyalty. Keeping a bmw beyond original warranty a losing proposition Staff were great and work apppears well done More

Honest and Integrity best describes BMW Mainline The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW! More

Great Service I had a problem with my radio and Debbie took a detailed explanation so the service attendant would know the exact problem. She kept me up to date wi I had a problem with my radio and Debbie took a detailed explanation so the service attendant would know the exact problem. She kept me up to date with the progress during the day. She was very attentive. More

Outstanding Service Debbie Schmitt is a terrific service advisor. If you have a question she will get the answer for you. She listens to her clients, advises the client Debbie Schmitt is a terrific service advisor. If you have a question she will get the answer for you. She listens to her clients, advises the client of the work that needs to be performed, keeps the client updated on the status of their vehicle and when the work is expected to be completed. I would be remiss if I didn't mention the car jockeys, specifically Eric and Claude. I had a question about an error message I received on the dashboard. They took care of the issue right away and even had my car rewashed. Just outstanding service all around. More