BMW of the Main Line

Great Service I had a problem with my radio and Debbie took a detailed explanation so the service attendant would know the exact problem. She kept me up to date wi I had a problem with my radio and Debbie took a detailed explanation so the service attendant would know the exact problem. She kept me up to date with the progress during the day. She was very attentive. More

Honest and Integrity best describes BMW Mainline The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW! More

Outstanding Service Debbie Schmitt is a terrific service advisor. If you have a question she will get the answer for you. She listens to her clients, advises the client Debbie Schmitt is a terrific service advisor. If you have a question she will get the answer for you. She listens to her clients, advises the client of the work that needs to be performed, keeps the client updated on the status of their vehicle and when the work is expected to be completed. I would be remiss if I didn't mention the car jockeys, specifically Eric and Claude. I had a question about an error message I received on the dashboard. They took care of the issue right away and even had my car rewashed. Just outstanding service all around. More

Always friendly and helpful The service representative is always friendly and helpful. The waiting area is clean and comfortable. The loaner cares are always very comforable. T The service representative is always friendly and helpful. The waiting area is clean and comfortable. The loaner cares are always very comforable. The waiting time is always minimal. More

Top notch dealership! My wife and I both just got cars and are extremely happy with our purchase. Everyone at the dealership was over the top with exceptional service makin My wife and I both just got cars and are extremely happy with our purchase. Everyone at the dealership was over the top with exceptional service making my wife and us feel right at home. Couldn’t of purchased a better car for a better price! More

BMW Main Line rules. Adam in service is the best. I have a 2018 X3 and really loved the car for the first 6 months. Had a few minor electrical issues and random messages p Adam in service is the best. I have a 2018 X3 and really loved the car for the first 6 months. Had a few minor electrical issues and random messages popping up that annoyed the sh*t outta me so I mentioned it during my routine oil change and maintenance. EVERYTHING got taken care of. Not to mention, they gave me a loaner car bc I needed to pick up my daughter (had no idea it would be more than an oil change) and when I brought it back, my car was waiting, clean, vacuumed and ready to go in front of the dealership. Now my husband wants the 430i loaner as our next car. The saga continues. BMW of the Main Line will have a customer for life. Thank you!! More

good Experience Billy took excellent care of me. I do t always have the best experience at this dealership however lately they’ve been doing very well with accommodat Billy took excellent care of me. I do t always have the best experience at this dealership however lately they’ve been doing very well with accommodating me and taking care of what needs to be done on my vehicle. More

The best customer service ever!!! I love?? the service and courtesy I receive at BMW of the mainline. Bill Sampson always ensures that I have everything I need from a service adviser. I love?? the service and courtesy I receive at BMW of the mainline. Bill Sampson always ensures that I have everything I need from a service adviser. Everyone in the service department is friendly and polite. I don't mind waiting for my service because I feel at home!!! More

Excellent Service Cameron was able to provide speedy service during my last visit. He’s always professional and provides detailed overview of serviced being completed o Cameron was able to provide speedy service during my last visit. He’s always professional and provides detailed overview of serviced being completed on my car. More

Service Issues - Great Service Had a deflating/flat tire this morning on my way to work. I was able to stop by the dealership without an appointment and have the tire replaced in l Had a deflating/flat tire this morning on my way to work. I was able to stop by the dealership without an appointment and have the tire replaced in less than an hour - and that even included a car wash and interior vacuum! Can’t ask for more than that! More