BMW of the Main Line

BMW Of The Main Line If you’re looking for an exceptional dealership that takes care of you and your car then LOOK NO FURTHER. Wish you a good experience If you’re looking for an exceptional dealership that takes care of you and your car then LOOK NO FURTHER. Wish you a good experience More

Great dealership! The staff is great to deal with. Sales, finance, etc. I will be back. Got me the exact car I wanted. Thanks again Jackie B! The staff is great to deal with. Sales, finance, etc. I will be back. Got me the exact car I wanted. Thanks again Jackie B! More

Tire replacement Really helpful service at BMW of the Main Line. Got stranded on I 95 after hitting pothole. They found a replacement for my non OEM tire quickly and g Really helpful service at BMW of the Main Line. Got stranded on I 95 after hitting pothole. They found a replacement for my non OEM tire quickly and got me back on the road in no time and at a reasonable charge. More

Very pleased with the customer service rep Billy! I have a BMW 328 2008 and it been getting service there for about 4 years. Customer service is very good and the mechanics are very excellent at doin I have a BMW 328 2008 and it been getting service there for about 4 years. Customer service is very good and the mechanics are very excellent at doing their work on my car. Main Line BMW is a very good place to take your car for service. More

Quick in and out BMW of the main line service department is excellent. They got me in and out so I could get on with my day. Excellent communication throughout the en BMW of the main line service department is excellent. They got me in and out so I could get on with my day. Excellent communication throughout the entire process! More

Not great Salesperson was friendly and courteous, but incompetent. Did not know which options the car I was looking at had! Basically clueless! And, to top i Salesperson was friendly and courteous, but incompetent. Did not know which options the car I was looking at had! Basically clueless! And, to top it off, he asked that I update my insurance policy with the VIN number of the new car. I discovered several days later that he had given me the VIN number for another car I was looking at, NOT the one I purchased! Luckily, I caught it in time, and was able to notify my insurance company. More

Quality and Excellent Service Polite and Cordial Staff. Very knowledgeable and willing to help. Easy access and clean service center, well lit. Easily accessible from the road.and Polite and Cordial Staff. Very knowledgeable and willing to help. Easy access and clean service center, well lit. Easily accessible from the road.and street. More

TIRE REPAIR WITH WINTER CHECKUP Bill Samson & his team always give outstanding personal service, I have been a satisfied customer for 12 years & will depend on my friends for all fut Bill Samson & his team always give outstanding personal service, I have been a satisfied customer for 12 years & will depend on my friends for all future needs. More

Customer service is severely lacking The salesperson I dealt with did not do his due diligence on a cpo x5 I was prepared to purchase. He knew full well that I was going to be traveling The salesperson I dealt with did not do his due diligence on a cpo x5 I was prepared to purchase. He knew full well that I was going to be traveling over an hour to this dealership. I had financing, insurance and downpayment in hand. I had not seen this vehicle and he knew it. It had every feature I was looking for and despite being over 4,000 above kelly blue book cpo dealer fair rate I was prepared to get this vehicle. Much to my dismay this car was fraught with a multitude of cosmetic issues- worn, faded leather seat, several deep scratches , dings and a few small dents and a chip out of one rim. Further it was dirty and not detailed. The salesperson has previously sent me info with my wrong address and an incorrect date for the warranty expiration. All of this should have been red flags. The so called “ genius” who was supposed to show me the features of this vehicle was not very knowledgeable. This place was beyond disappointing. Especially when it’s inventory includes high BMW vehicles. The salesman’s comments after I pointed out all of the cosmetic flaws was “ well I don’t think they will be willing to sand and paint these I will have to see. “ Are you kidding me? I have been a long time Mercedes Benz driver and he knew it. I was going to make the switch because I loved the drive and safety on the x5. My partner has recently purchased this same vehicle from Mt Laurel BMW.. ( 10 minutes from my home) and had an amazing, impressive experience. Lesson learned. I will never attempt to purchase a vehicle site unseen and trust a salesperson who had already made several mistakes prior to even meeting. I would not recommend doing business with this dealership as I was beyond disappointed. After I left disappointed and upset, no one including the manager even attempted to reach out to contact me to try to salvage the deal or my business. The customer service leaves a great deal to be desired. More

Routine maintenance service Timely service. Our service advisor deb was great. Have been customer for over 30 years and she has been advisor many many times. Thumbs up Timely service. Our service advisor deb was great. Have been customer for over 30 years and she has been advisor many many times. Thumbs up More