BMW of the Main Line

Customer Service Debbie Schmitt is the best service advisor ever! I am always well satisfied with her customer service and explanation of what’s Debbie Schmitt is the best service advisor ever! I am always well satisfied with her customer service and explanation of what’s necessary and needed for My car. She’s very knowledgeable of BMW automotive functions and service ! More

Excellent service and they washed my car. I went in to have the batteries replaced in my keyfobs. I didn’t have to give them any info, they pulled it all from my key. Alerted me that I needed I went in to have the batteries replaced in my keyfobs. I didn’t have to give them any info, they pulled it all from my key. Alerted me that I needed to replace my airbags. They did the replacement quickly and washed my cat to boot. The. As I was driving off the service person told me to feel free to bring my car in for a. Free wash whenever I wanted. Eat service I’ve ever had More

Top Notch My second time at this dealership with my awesome service liaison Ernesto- and again the service I received was excellent and everything that was said My second time at this dealership with my awesome service liaison Ernesto- and again the service I received was excellent and everything that was said - was done and on time. More

Such an excellent experience. I would like to to say that my experience was better then the last time and thought last time was 5 star. Marcy Rusoff was the right person for me to I would like to to say that my experience was better then the last time and thought last time was 5 star. Marcy Rusoff was the right person for me to deal with. Her customer service was the best. She was so good that I referred her to someone else before I even made my purchase. Not to mention the great part about it she was in the car with me when the person called me for her information. I do have one question though. You know longer give out little gifts with the purchase? Meaning key chains, pens, vouchers for a purchase in the store. More

New car purchase Peter Ryan was great to deal with , good price also, they made the car purchase pain free , I would recommend them to everyone looking to buy Peter Ryan was great to deal with , good price also, they made the car purchase pain free , I would recommend them to everyone looking to buy More

Fast and efficient service! Overall great experience from beginning to end! I am from out of town and was treated like I was a longtime customer. What a wonderful experience much Overall great experience from beginning to end! I am from out of town and was treated like I was a longtime customer. What a wonderful experience much better than the BMW dealership I usually go to.Thank you to the service department especially Dottie who handled my call and Billy my service advisor. More

Fast and great With a sudden problem showing up late Friday night in a thunderstorm, I was at the dealer first thing Saturday morning without an appointment. Ernest With a sudden problem showing up late Friday night in a thunderstorm, I was at the dealer first thing Saturday morning without an appointment. Ernesto was able to take the car in, take care of the car, and return it to me in under 40 minutes. Thank you so much for fast excellent and friendly service. More

Satisfied customer Everyone was very friendly, and the waiting room accommodations were very comfortable. The whole service team seems very efficient! The expected wait Everyone was very friendly, and the waiting room accommodations were very comfortable. The whole service team seems very efficient! The expected wait time was on target. More

Fast and thorough. Arranged to work on the car next day. Thorough and accurate estimate. Work done quickly while I waited in pleasant surroundings. Debbie is a gem!! Arranged to work on the car next day. Thorough and accurate estimate. Work done quickly while I waited in pleasant surroundings. Debbie is a gem!! More

My wonderful experience with Main Line BMW My X3 broke down in Philadelphia. I live 100 miles away. After I panicked I called the Mainline BMW dealership. Debbie was my contact person at BMW. My X3 broke down in Philadelphia. I live 100 miles away. After I panicked I called the Mainline BMW dealership. Debbie was my contact person at BMW. She was very professional and very reassuring and supportive. She took care of all the details for me and set up my repair. She called and texted me updates. She understood the difficulty for me living so far away and needing to get to my job. She facilitated a loaner car. Debbie understood that I would be in Phili on Wed. and had my car ready to go when I got there. She was my BMW Angel who took care of everything! She has a good team backing her up at Mainline because I know it was everyone working together to get my car back on the road. A huge thank you to Debbie and the mechanics who worked on my car! I will get my future service at Mainline knowing I’m in good hands!! My car is great again and I love my X3!!! More