BMW of the Main Line

20.000 mile service and inspection BMW of the Makn Line is a top notch dealer. The check in and pre-apppintmemt check in serves as a good reminder of the time and date and time. Once at BMW of the Makn Line is a top notch dealer. The check in and pre-apppintmemt check in serves as a good reminder of the time and date and time. Once at the dealer, I was encourage to get a water or coffee or soft pretzel while i waited for my car. The waiting area was spacious with WiFi and a nearby restroom. My service specialist, Ernesto, checked me promptly and told me how long the service would take -about 45 minutes . As soon as I was seated, I received a text from Ernesto, reminding me if I needed anything during my wait to see him. fUpon checkout, I was provided with a copy of the work order More

Mainline BMW visit Great service- quick turnaround. Only issue that was an inconvenience was the courtesy car driver was unavailable to pick me up at my office. Dealersh Great service- quick turnaround. Only issue that was an inconvenience was the courtesy car driver was unavailable to pick me up at my office. Dealership offered to reimburse for the Uber car, nice touch More

Smoke from tailpipe. A very unusual and difficult problem to diagnose. I went to independent shop who could not fix and then gave me bad advice. I took vehicle to BMW of A very unusual and difficult problem to diagnose. I went to independent shop who could not fix and then gave me bad advice. I took vehicle to BMW of Mainline and worked with service representative Ernesto. He is extremely professional and knowledgeable. Problem took several days to figure out and in retrospect, only BMW could ever have fixed because they have access to proprietary service bulletins. Problem is solved. And no charge. More

It took 3.5 hrs for routine maintenance service I am not sure why it took 3.5 hr for routine maintenance. If it was going to be busy then apt time for 10am should have different based on requested s I am not sure why it took 3.5 hr for routine maintenance. If it was going to be busy then apt time for 10am should have different based on requested services. More

BMW Mainline I had an excellent experience coming in for routine service and state inspection . They were quick and efficient and in about an hour it was ready. I had an excellent experience coming in for routine service and state inspection . They were quick and efficient and in about an hour it was ready. Also a very nice waiting area. More

Excellent Parts and Service at BMW Main Line Both Tai and Adam were very courteous, prompt and professional in ordering and programming the replacement key for the car. I was able to come in at s Both Tai and Adam were very courteous, prompt and professional in ordering and programming the replacement key for the car. I was able to come in at short notice. Excellent service! Thank you! More

Roof rack installation This was a straightforward visit and it worked out great. I dropped the car off early in the morning, got processed fairly quickly, was given a loaner This was a straightforward visit and it worked out great. I dropped the car off early in the morning, got processed fairly quickly, was given a loaner car and headed out to work. After work, I came back and picked it up within 15 minutes of my return. It looks great and is exactly what I wanted. I love my X5 and this dealership is great!! More

Servicing and Sales Mark and the team was very helpful and patient as I work to find the perfect vehicle. I really appreciate the hands on approach in walking me through Mark and the team was very helpful and patient as I work to find the perfect vehicle. I really appreciate the hands on approach in walking me through the interface of the car and ensuring I was comfortable. More

Quality service leading to cost savings What I though was an alignment issue proved to be a dented rim. My service advisor after quoting price of new rim suggested trying rim repair. The rep What I though was an alignment issue proved to be a dented rim. My service advisor after quoting price of new rim suggested trying rim repair. The repair worked leading to a significant cost savings. More

Nice and friendly staff Remind promptly about my service. Very friendly staff. Nice atmosphere and not waited too much to get the service done. I will recommend this place Remind promptly about my service. Very friendly staff. Nice atmosphere and not waited too much to get the service done. I will recommend this place to my friends More