BMW of the Main Line
Bala Cynwyd, PA
Filter Reviews by Keyword
By Type
Showing 854 reviews
X5 Purchase I was able to negotiate the entire deal over emails and was able to get a great price in an efficient manner. These two individuals are exceptional t I was able to negotiate the entire deal over emails and was able to get a great price in an efficient manner. These two individuals are exceptional to work with and are focused on providing the very best service. More
Excellent Service, Informative I first time there... service was and staff was friendly—even when customer asked the same question repeatedly, the staff was courteous and patient, a I first time there... service was and staff was friendly—even when customer asked the same question repeatedly, the staff was courteous and patient, and tone never changed— big thumbs up!!! More
New car experience Matt was very helpful and communicative during the car leasing experience - he went out of his way to make I was satisfied with all aspects of the pro Matt was very helpful and communicative during the car leasing experience - he went out of his way to make I was satisfied with all aspects of the process More
Best quickest service ever I needed brakes asap called on Friday afternoon had appointment Saturday morning didn’t hesitate to provide me with service. I arrived they told me ot I needed brakes asap called on Friday afternoon had appointment Saturday morning didn’t hesitate to provide me with service. I arrived they told me other issues I had with my car allowed me to choose what I wanted done and didn’t pressure me to do things I couldn’t afford at the time and didn’t judge. My car was done before noon which I truly appreciate stayed in contact quick service great 👍🏽 attention and attitude Ernesto my service agent found discount for me without me even asking I appreciate that I will always remain a BMW client just of the treatment and of course I love ?? my car which they wash and vacuum as a courtesy thanks BMW employees th best More
Always excellent, pleasant service Been with this great dealership for over 15 years and a number of BMWs. Terrific sales and service every time. They just replaced a windshield for our Been with this great dealership for over 15 years and a number of BMWs. Terrific sales and service every time. They just replaced a windshield for our 330xi sport wagon. Expertly done which is a must given the sensors and other high tech pieces involved. Was done at a fair price. Managed perfectly for me by Service Advisor, Debbie Schmidt. Thanks again Deb! More
Great team and service. Friendly, effective and communicative. Was easy to get my car inspected and be on my way. Everyone I interacted with was friendly and helpful. Thanks. Friendly, effective and communicative. Was easy to get my car inspected and be on my way. Everyone I interacted with was friendly and helpful. Thanks. More
Unethical Salesmen Main Line BMW salesmen are nothing but liars. You want honest professional salesmen go to Mt. Laurel BMW. They really know how to treat a customer wit Main Line BMW salesmen are nothing but liars. You want honest professional salesmen go to Mt. Laurel BMW. They really know how to treat a customer with respect and honesty. Service at Main Line is excellent, I wouldn’t hesitate to take my vehicle there. Honesty integrity and respect is surely lacking at BMW of the main Line. If you want dishonesty and being lied to and being told that the color of the car you want doesn’t exists and can’t be custom built then main Line is the place for you. Twice I have been lied to and disrespected at main line. They won’t get a third chance.. I would never go to main line BMW for sales and I would strongly advise people to go elsewhere when purchasing your BMW. Signed disappointed and disrespected customer. More
Prompt attentive service Always a good experience here- nice place to wait- attentive to customers. Only quibble and the basis for less than 5 stars on price is charging me $ Always a good experience here- nice place to wait- attentive to customers. Only quibble and the basis for less than 5 stars on price is charging me $10 for tire gauge caps which seems way over cost. More
Poor sales experience Not as knowledgeable or customer focused as I have experienced from other dealers or compared to other reviews for this dealership. Sales rep was not Not as knowledgeable or customer focused as I have experienced from other dealers or compared to other reviews for this dealership. Sales rep was not at all proactive - did not offer to show us key features of the car, such as the advanced sound system. When we asked basic questions about the car, he seemed to struggle with answers and gave us the run-around. When we questioned further, he exhibited frustration. More
My experience was close to excellent, loaner unpleasant!! Everyone I dealt with at BMW Mainline was professional, extremely helpful, and attentive towards me. I was more than satisfied with the treatment I re Everyone I dealt with at BMW Mainline was professional, extremely helpful, and attentive towards me. I was more than satisfied with the treatment I received! More