BMW of the Main Line

Service Review My car was recalled and I needed a few other things done and my service advisor Debbie was awesome! Called me promptly with updates and to ask permis My car was recalled and I needed a few other things done and my service advisor Debbie was awesome! Called me promptly with updates and to ask permission to do things! Very helpful and provided excellent service! Thank you More

State inspection The inspection process was timely and efficient. Attention was paid to details so as to have car working at impeccable, outstanding performance. The inspection process was timely and efficient. Attention was paid to details so as to have car working at impeccable, outstanding performance. Note: Enough stated. More

Easy, quick, complete No problem setting up a convenient appointment. I was logged in and on my way within 10 minutes of drop off - free coffee and soft pretzels eased th No problem setting up a convenient appointment. I was logged in and on my way within 10 minutes of drop off - free coffee and soft pretzels eased the tiny wait. Comfortable waiting area, though I chose to leave car and come back. I was offered a ride home, but declined - needed the exercise and my home is 1/2 mile away from dealership ( one of the reasons we bought the car here in the first place). Was told the service would be 3-4 hours, but in reality it was about 2 1/2. No surprise charges tho the service agent did not go over the invoice (albeit a one year service and inspection). Car was clean - but not as clean as I would have liked. (Rear window was dirty especially under the roof overhang). Painless service! Way to go BMW! More

Great Experience Staff was very friendly and went out of their way to accommodate me. An overall awesome experience!!!! I would recommend this dealership to anyone th Staff was very friendly and went out of their way to accommodate me. An overall awesome experience!!!! I would recommend this dealership to anyone that has a BMW. More

Emergency service On college visit with daughter from out of state when “Service Engine Soon” light came on in my 2009 BMW 328xi. Found BMW of The Main Line was nearby On college visit with daughter from out of state when “Service Engine Soon” light came on in my 2009 BMW 328xi. Found BMW of The Main Line was nearby and called into service. They said we’ll get you in! Was in and out in a little over 2 hours and on our way with the car running and looking (they washed it) good. Thanks to Jeff there and everyone who helped us out. More

Great place Mainline BMW is awesome. I would recommend anyone to this . Friendly customer service ( Debbie Schmidt is awesome ). Labor cost could be more lenient Mainline BMW is awesome. I would recommend anyone to this . Friendly customer service ( Debbie Schmidt is awesome ). Labor cost could be more lenient but work is good. More

Excellent as always! My visit is always pleasant at BMW of the mainline. The staff is always courteous and efficient. Every time I have my car in for service i am happy wi My visit is always pleasant at BMW of the mainline. The staff is always courteous and efficient. Every time I have my car in for service i am happy with the experience. Today the young man who had my car ready outfront was friendly and opened my car door for me😊 More

50,000 mile service Excellent and quickly done. As usual Deb Schmidt was helpful and efficient. It is a pleasure doing business with BMW of the Main Line and Deb! Excellent and quickly done. As usual Deb Schmidt was helpful and efficient. It is a pleasure doing business with BMW of the Main Line and Deb! More

I3 bmw Very nice to work with treated me good would tell a friend to go if buy a bmw or a family member to go there Very nice to work with treated me good would tell a friend to go if buy a bmw or a family member to go there More

Safety check for my 2002 BMW 325XI at 140,000 miles This car has been epic--nothing ever goes wrong with it, but things do wear out. I asked for a safety check, and they discovered three potential or c This car has been epic--nothing ever goes wrong with it, but things do wear out. I asked for a safety check, and they discovered three potential or current problems, and were great about explaining my options (ie, not everything needed to be done right away). The service itself was done in a timely fashion, and even though we did end up doing a lot of work the car was finished by the promised time. I also like the way they communicate by text, phone, and email--it makes it very easy to get back to them to OK any work without sitting on hold... More