BMW of the Main Line
Bala Cynwyd, PA
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Excellent service. Easy to make service appointment. Service advisor kept me informed of the progress. Pick up and drop off courtesy cars is a big plus. Service advisor kept me informed of the progress. Pick up and drop off courtesy cars is a big plus. More
The service department is very prompt with check in/drop off. They are accomodating and helpful, and willing to explain anything you have questions about. Checking out is also very smooth and prompt. off. They are accomodating and helpful, and willing to explain anything you have questions about. Checking out is also very smooth and prompt. More
Service is always professional. Everyone is very nice and professional. I appreciate that everything is explained before any work is performed and that the work is performed in a timely manner. professional. I appreciate that everything is explained before any work is performed and that the work is performed in a timely manner. More
Just had my car serviced for an oil change and scheduled maintenance. Jeff was my service pro. This was my first time having my BMW serviced at Mainline. They set me up with a loaner. Everything was quick maintenance. Jeff was my service pro. This was my first time having my BMW serviced at Mainline. They set me up with a loaner. Everything was quick and easy. The maintenance was completed in about 2.5 hours. I recently moved and will make Mainline BMW my go to place. More
Have been working with Marcy for 16 years. She is the best. Competent, knowledgeable and always knows exactly what I want. I hope never retires best. Competent, knowledgeable and always knows exactly what I want. I hope never retires More
Great service. Billy was very helpful and made sure to get my car serviced & out of the door quickly as requested, even applied some promotions to save me a few bucks. get my car serviced & out of the door quickly as requested, even applied some promotions to save me a few bucks. More
another purchase been using main line 25 years when it was don rosen after steve valasis left he recommended pete and bruce as sales people between my family and frie been using main line 25 years when it was don rosen after steve valasis left he recommended pete and bruce as sales people between my family and friends bought about 15 cars I live in NJ 5 miles from holman bmw wont use them to buy I was an automobile wholesaler for 30 years understand the business!you guys are always on the money (not far anyway) my family and I will continue to take the ride to Bala avenue keep treating us with respect like you do and you will have lifetime customers!! by the way I grew up with steve valasis that's how far we go back sad to see him go personal friend keep doing a great job you guys are way ahead of New Jersey Dealers same as when I was in the business very happy my name is William A Yocco by the way More
I like bringing my 535 for service except for having to pay the cashier! Seriously the professionalism is impressive! My overall experience is excellent! Bill Sampson rocks! pay the cashier! Seriously the professionalism is impressive! My overall experience is excellent! Bill Sampson rocks! More
Walked in without appointment to replace one of the front grille in my 2018 X5, I was immediately taken care of. Bob in parts was extremely helpful as well as the gentleman who checked me in (I am sorry for grille in my 2018 X5, I was immediately taken care of. Bob in parts was extremely helpful as well as the gentleman who checked me in (I am sorry for not remembering his name) and Cameron at the service desk was great as usual. Excellent customer service and I appreciate it. Thank you! More