BMW of the Main Line

My experience was very disappointing. When assigned an advisor Wilson he was very unprofessional and not polite. Never help his customers with there needs and did what he wanted to do for instance I left advisor Wilson he was very unprofessional and not polite. Never help his customers with there needs and did what he wanted to do for instance I left my car there on a Thursday and told please do not do any work on my car unless I am there or I can take my car to another shop. I came to pick up my car on Wednesday and got there and my car had been worked on. Where is the customer service and customer loyalty? The agreement was do not work on my car without me present. On top of that my car developed another problem with them working on my car. I will never bring my car back for any work. The BEST place to take your BMW is Union Park in Delaware More

I’m very pleased with my service that I received at bmw main line. Ernesto was awesome! Great customer service! Will be back for other service needs. Thank you again ! main line. Ernesto was awesome! Great customer service! Will be back for other service needs. Thank you again ! More

BMW of the Main Line is an exceptional place with exceptional service, attention to detail and friendly, knowledgeable professional staff. Communication with the customer is great! Thank you exceptional service, attention to detail and friendly, knowledgeable professional staff. Communication with the customer is great! Thank you More

It’s always a pleasant environment and excellent, quick service at BMW of the Main Line. Wouldn’t go anywhere else to service my car service at BMW of the Main Line. Wouldn’t go anywhere else to service my car More

Did a great job. Love the video from the mechanic video explaining what’s the issues are. Good online system to schedule and keep track of progress. Staff is very helpful. explaining what’s the issues are. Good online system to schedule and keep track of progress. Staff is very helpful. More

Great service - my service rep answered all my questions and provided a lot of information about my vehicle. He didn’t try to up charge me - he was honest and resourceful. and provided a lot of information about my vehicle. He didn’t try to up charge me - he was honest and resourceful. More

I absolutely love this dealership. The level of service they provide is worth it, versus the other dealerships I was going to. Keep up the good work. they provide is worth it, versus the other dealerships I was going to. Keep up the good work. More

Much better then last time thanks zack for you help. Only problem was that my car turn off, but it could of been the weather. problem was that my car turn off, but it could of been the weather. More

My service engine soon light came on over the weekend so I took the car in for repair. Happy it was a covered repair but still got an oil change, wheel alignment and tire rotation. Everyone there is super n I took the car in for repair. Happy it was a covered repair but still got an oil change, wheel alignment and tire rotation. Everyone there is super nice. More

Excellent!!!! Excellent!!! Excellent!!!Deb Schmitt is a Excellent!!!! Excellent!!! Excellent!!! Deb Schmitt is a great service advisor and always goes above and beyond when I bring my vehicle in for servic Excellent!!!! Excellent!!! Excellent!!! Deb Schmitt is a great service advisor and always goes above and beyond when I bring my vehicle in for service. She always makes a worrisome issue much more relaxed and I appreciate her greatly. More