BMW of the Main Line
Bala Cynwyd, PA
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Price was fair for the reason of the visit . Comfortable waiting room. Cashier was not very friendly at all and the man who verified my paper work was very short with me when I asked him how much longer sin waiting room. Cashier was not very friendly at all and the man who verified my paper work was very short with me when I asked him how much longer since it took two and a half hours for a PA inspection only and I waited one hour after the adviser sent me a video telling me the car passed fine. More
My car was brought in for routine maintenance under the warranty program. It was easy to make a convenient appointment and the drop off and pick up was easy. The dealer complied with Covid requirements. My warranty program. It was easy to make a convenient appointment and the drop off and pick up was easy. The dealer complied with Covid requirements. My car was ready as promised More
This dealership is excellent! They try to get you the best deal possible! Bruce Lustig my salesman went out of his way to make the car buying experience so easy & pleasant! The service department is exce best deal possible! Bruce Lustig my salesman went out of his way to make the car buying experience so easy & pleasant! The service department is excellent also! More
I just leased my fifth 3 series from BMW of the Main Line. I appreciate that KC Chan has been there each time to make the overall experience a pleasure. Over the years the dealership on Bala Avenue ha Line. I appreciate that KC Chan has been there each time to make the overall experience a pleasure. Over the years the dealership on Bala Avenue has earned and RE-affirmed my trust. I could easily go to a BMW dealer closer in distance to my home, but I continue to use BMW of the Main Line for sales and service. More
Thank you foe the mobile repair appointment. Due to COVID and social distancing it was nice that you offered the mobile repair. He came out and repair the air bag in no time with no issues. I wished most pl and social distancing it was nice that you offered the mobile repair. He came out and repair the air bag in no time with no issues. I wished most places offered mobile service. More
Staff is professional. Spent 5 hours waiting for tire replacement! would've taken loaner. Told just an hour when loaner offered. Instead, 2.5 hours! One hour to identify service. 1.5 hours to call tire i replacement! would've taken loaner. Told just an hour when loaner offered. Instead, 2.5 hours! One hour to identify service. 1.5 hours to call tire insurance. 1.5 to install tire and align. More
The Service rep was great and personable, but prior to meeting with the service rep, the team does not acknowledge when a customer walks in or provides directions on what to do prior to meeting with a Ser meeting with the service rep, the team does not acknowledge when a customer walks in or provides directions on what to do prior to meeting with a Service Rep. More
The time estimated for my wait was right on schedule. I appreciate not waiting longer than needed. Liz kept me informed about the situation with my vehicle. appreciate not waiting longer than needed. Liz kept me informed about the situation with my vehicle. More
Customer service arranged a loaner car on short notice. Ernesto was very helpful and friendly. The repair was done the same day for a fair price. Recommended!! Ernesto was very helpful and friendly. The repair was done the same day for a fair price. Recommended!! More