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BMW of the Main Line

Bala Cynwyd, PA

4.4
854 Reviews

225 Bala Avenue

Bala Cynwyd, PA

19004

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Showing 854 reviews

January 11, 2021

Price was fair for the reason of the visit . Comfortable waiting room. Cashier was not very friendly at all and the man who verified my paper work was very short with me when I asked him how much longer sin More

by Julianb32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not see name badge
January 11, 2021

Very quick and efficient. One of the cleanest service areas I’ve seen. Highly recommend thank you to the service advisor Billy for helping me. More

by allencody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
January 08, 2021

My car was brought in for routine maintenance under the warranty program. It was easy to make a convenient appointment and the drop off and pick up was easy. The dealer complied with Covid requirements. My More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sampson
January 05, 2021

This dealership is excellent! They try to get you the best deal possible! Bruce Lustig my salesman went out of his way to make the car buying experience so easy & pleasant! The service department is exce More

by Raff624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Lustig
January 04, 2021

I just leased my fifth 3 series from BMW of the Main Line. I appreciate that KC Chan has been there each time to make the overall experience a pleasure. Over the years the dealership on Bala Avenue ha More

by Danielsan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC Chan, Tony Lukanski
January 03, 2021

Thank you foe the mobile repair appointment. Due to COVID and social distancing it was nice that you offered the mobile repair. He came out and repair the air bag in no time with no issues. I wished most pl More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
January 02, 2021

Staff is professional. Spent 5 hours waiting for tire replacement! would've taken loaner. Told just an hour when loaner offered. Instead, 2.5 hours! One hour to identify service. 1.5 hours to call tire i More

by Ida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
December 28, 2020

The Service rep was great and personable, but prior to meeting with the service rep, the team does not acknowledge when a customer walks in or provides directions on what to do prior to meeting with a Ser More

by Abraham618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
December 27, 2020

The time estimated for my wait was right on schedule. I appreciate not waiting longer than needed. Liz kept me informed about the situation with my vehicle. More

by shondaljohnson26
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz
December 23, 2020

Customer service arranged a loaner car on short notice. Ernesto was very helpful and friendly. The repair was done the same day for a fair price. Recommended!! More

by dcohenlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto
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