BMW of the Main Line

Annual inspection went like clock work. Staff was friendly and professional! Was able to get a loaner with no problems. Hours were very convenient as I dropped off my car before work and picked up af friendly and professional! Was able to get a loaner with no problems. Hours were very convenient as I dropped off my car before work and picked up after work. More

JJ Jalilian gave us the best experience buying a car. I told him that we could not be there all day and he set a timer on his phone to complete the sale within the time frame. He also kindly convinced me t told him that we could not be there all day and he set a timer on his phone to complete the sale within the time frame. He also kindly convinced me to drive 45 minutes to look at a car that he was sure was right for me based on my search criteria. At the end of the sale I gave him a huge "Thank You" for knowing that it was worth it for me to make the drive to see this car. Thank you to JJ, MaryBeth and MainlineBMW for great service. More

Loved the work on my bmw at the mainline. As usual they did an amazing thorough job on my car runs like new. I usually go to this dealership to get my work done. My service person this time lacked very goo did an amazing thorough job on my car runs like new. I usually go to this dealership to get my work done. My service person this time lacked very good communication skills this time they are usually great. He did not request I send him a copy of my registration so upon my arrival after then having my car 12 hours my car would be done and waged and I could go on about my day. I dropped my loaner off and had to wait an extra 2 hours due to that break down. I am not somebody that likes to complain but stuff like that is unacceptable and very frustrating More

I’m very happy and satisfied with my experience at this dealership. I’m always greeted in a friendly and timely manner.Keep up the good work. dealership. I’m always greeted in a friendly and timely manner.Keep up the good work. More

Great job done in a timely manner. The video review was effective tool for me. X x x x x x c x x c effective tool for me. X x x x x x c x x c More

Excellent customer service from the mobile tech Daniel. Daniel was professional, knowledgeable and customer focused. Would definitely reach out again for service. Great communication and customer service f Daniel was professional, knowledgeable and customer focused. Would definitely reach out again for service. Great communication and customer service from debbie too! More

Service was satisfactory.. repair was done timely while I waited. I thought the cost was a little high but I needed the repairs done so I had no choice. waited. I thought the cost was a little high but I needed the repairs done so I had no choice. More

Poor experience from the beginning to the end. Employers really don't care about the customers. One employee was continuously Yawning loudly. It took more than 30 minutes to check out and pay. really don't care about the customers. One employee was continuously Yawning loudly. It took more than 30 minutes to check out and pay. More

No matter the problem my service advisor always gets me in and they know my vehicle very well .It was a clean and safe environment during this trouble time in and they know my vehicle very well .It was a clean and safe environment during this trouble time More

Brought car to my service advisor, Liz Colozzo, to address a trunk leak in my convertible 330ci. Liz addressed the problem and the car was returned to me within hours. Top notch service! address a trunk leak in my convertible 330ci. Liz addressed the problem and the car was returned to me within hours. Top notch service! More