BMW of the Main Line
Bala Cynwyd, PA
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Excellent service, excellent communication and and excellent. Took my car in the morning and worker hard to guarantee I would get my car the same day!! excellent. Took my car in the morning and worker hard to guarantee I would get my car the same day!! More
I brought my 2018 530i here for state inspection. I sat for two hours with no communication updates. Finally got an update and stated need to repair axle. Asked, how long will it take—“a while.” Took Lyft for two hours with no communication updates. Finally got an update and stated need to repair axle. Asked, how long will it take—“a while.” Took Lyft home, called at 3:30 for updates, receptionist said Eddie will get right back to you—an hour later, nothing. I called back, and was told by Eddie car is done. I said I would be in in morning to pick up. Got caught up with work and went at 1:30. Was told by receptionist that Eddie does not have paperwork completed. Sat for 20 minutes and finally was able to check car out. One and 2/3 day for state inspection and terrible communications. More
I came in for service and debbie was my client advisor. She is great to work with. She kept me updated throughout the process. She got me in a loaner car right away. She is great to work with. She kept me updated throughout the process. She got me in a loaner car right away. More
The dealership provides excellent and fast service. They diagnosed my car problems and provided a video inspection. Liz Colozzo kept me informed of the status of repairs through the process. Awesome service diagnosed my car problems and provided a video inspection. Liz Colozzo kept me informed of the status of repairs through the process. Awesome service! More
Deb is excellent!! She takes care of her costumers with excellent communication ! I highly recommend and would not hesitate to take my BMW there again. excellent communication ! I highly recommend and would not hesitate to take my BMW there again. More
Quick quality service. Person who wrote up the information about repair was pleasant and knowledgeable. Person who provided the bill to me was pleasant and easy to talk to. information about repair was pleasant and knowledgeable. Person who provided the bill to me was pleasant and easy to talk to. More
Debbie is the Best, I’ve Been a Customer for over 20 years and she make sure my Service experience is always Professional, Love ❤️ this dealership because of Debbie Helping Me years and she make sure my Service experience is always Professional, Love ❤️ this dealership because of Debbie Helping Me More
Very professional and accommodating. The Service advisor Eddie was awesome as were the 2 gentlemen that picked up and delivered the car. I am completely satisfied. Eddie was awesome as were the 2 gentlemen that picked up and delivered the car. I am completely satisfied. More
Annual inspection went like clock work. Staff was friendly and professional! Was able to get a loaner with no problems. Hours were very convenient as I dropped off my car before work and picked up af friendly and professional! Was able to get a loaner with no problems. Hours were very convenient as I dropped off my car before work and picked up after work. More
JJ Jalilian gave us the best experience buying a car. I told him that we could not be there all day and he set a timer on his phone to complete the sale within the time frame. He also kindly convinced me t told him that we could not be there all day and he set a timer on his phone to complete the sale within the time frame. He also kindly convinced me to drive 45 minutes to look at a car that he was sure was right for me based on my search criteria. At the end of the sale I gave him a huge "Thank You" for knowing that it was worth it for me to make the drive to see this car. Thank you to JJ, MaryBeth and MainlineBMW for great service. More