BMW of the Main Line

Kind and helpful personnel and prompt service. I will definitely recommend this dealer for service to other bmw owners. definitely recommend this dealer for service to other bmw owners. More

I don’t feel like a valued customer. I always feel like I was cheated whenever I get my car serviced. was cheated whenever I get my car serviced. More

Overall the service was okay . My only complaint is that the car wasn’t returned on the day I was advised it would be returned nor was I advised car drop off/delivery would be delayed. I was texted the bill the car wasn’t returned on the day I was advised it would be returned nor was I advised car drop off/delivery would be delayed. I was texted the bill through after I called to check the status of the car. More

Gave us a loaner car with a damaged tire then tried to blame it on us. Even one of the mechanics said he reported the damage after it was used previously but it was never fixed. We regrettably purchased 2 blame it on us. Even one of the mechanics said he reported the damage after it was used previously but it was never fixed. We regrettably purchased 2 vehicles from this dealer and have never been impressed with the customer service. Going somewhere else next time but never to Mainline BMW again. More

Very prompt, thorough and well organized service on this occasion. No “surprises “ regarding needed work. occasion. No “surprises “ regarding needed work. More

Super friendly service, very cool facility to hang out in and wait for my car. Overall a very pleasant experience. and wait for my car. Overall a very pleasant experience. More

My service advisor, Debbie Schmidt, is amazing! She understands cars, is kind and very customer focused! She knows my time and hers is valuable! I recommend her highly!! understands cars, is kind and very customer focused! She knows my time and hers is valuable! I recommend her highly!! More

Everyone did a professional job making sure my visit went well. Job well done excellent well. Job well done excellent More

Service people are nice and professional. But my car had only 20,000 miles on it and major problems. Dropping the car off for service is a lengthy process where the shop takes videos of your car as it drive only 20,000 miles on it and major problems. Dropping the car off for service is a lengthy process where the shop takes videos of your car as it drives up in what feels like an attempt to upsell me things I don't need. I'd been to the shop too many times and decided to get rid of my BMW 3 series. No more stress. More