BMW of the Main Line

Courteous under stress as well As normally so! Suggestion: BMW. In Baka Cynwyd gave me a link to take Lyft (thank you for choosing Lyft, over Uber) ringer me to the dealership to pick up my ca Suggestion: BMW. In Baka Cynwyd gave me a link to take Lyft (thank you for choosing Lyft, over Uber) ringer me to the dealership to pick up my car. What might be an even greater service is if your staff would drive the car to the client and take a Lyft back. Do you do that already? I take the time to write this suggestion Because BMW is already such a class act! More

I received several text messages prior to talk with my service advisor today regarding a maintenance plan. The advisor quoted me a few prices but when I questioned about particulars he proceeded to cut m service advisor today regarding a maintenance plan. The advisor quoted me a few prices but when I questioned about particulars he proceeded to cut my line of questions off. Stateing he would give me the quoted prices on a piece of notepad but didn’t. He gave the impression that what I was asking was irrelevant. More

So I went for INSPECTION INSPECTION made an appointment for 7:30 was there 7:15. First I was told I had four bald tires and I needed tires, you can clearly see my tires r NOT BALD, then I was told he had for 7:30 was there 7:15. First I was told I had four bald tires and I needed tires, you can clearly see my tires r NOT BALD, then I was told he had the wrong car LIE CLEARLY has a pic of my car on his IPad. Have message with a tread tracker report from BMW doesn’t say anything about tires being bald. So then they switch it up saying I need an alignment again also on the BMW tread tracker alignment NO. Showed it to the guy hmmm 🤔 🤔 🤔 let me check with the tech. So then he comes back n says in a 1000 miles or so you may need an alignment. Then after those attempts failed they come up with the cowling or whatever it’s called is filled with debris ok whatever I look at it later gotta go. Was there for 3 1/2 hours never got my car washed, yea I said I have a docs appointment but for 3 1/2 hours if they didn’t waste time on the unimportant things the car could have washed. Then after I paid I was told to pick up the key outside so I went outside n they’re all stupefied out there no idea what’s going on. I didn’t want to leave a rating they r below poor!!! More

Had to wait over 40 minutes to get checked in and then register for loaner car - too long! register for loaner car - too long! More

Not matter what’s the reason I’m visiting, I always receive extraordinary care. I thanks Liz for her helping me this last time. Her dedication for her costumers still excellent! receive extraordinary care. I thanks Liz for her helping me this last time. Her dedication for her costumers still excellent! More

Great follow up and polite service. No pressure in financing. Eric went out of his way to notify us of a vehicle that became available. No pressure in financing. Eric went out of his way to notify us of a vehicle that became available. More

They have a wonderful team of advisors and techs. Ernesto is my guy and he has never disappointed me. He provides professionalism and knowledge. He gets my cars in and out with no hassle. Ernesto is my guy and he has never disappointed me. He provides professionalism and knowledge. He gets my cars in and out with no hassle. More

Everyone was very accommodating and helpful. I was very pleased with the entire experience. Would highly recommend you to my friends. I was very pleased with the entire experience. Would highly recommend you to my friends. More

Friendly efficient service good. Recommend to other BMW owners. Have used dealer for over 20 yrs Recommend to other BMW owners. Have used dealer for over 20 yrs More

When I purchased my BMW in another state, I needed to find a dealer close to home. After reading review after review, I decided on MainLine BMW. I have had nothing but great experiences this far. The sta find a dealer close to home. After reading review after review, I decided on MainLine BMW. I have had nothing but great experiences this far. The staff is very knowledgeable and they are consistent with communication in regards to your vehicle. I really appreciate the video walk through that I receive every time. Payment is easy and pickup is a breeze. I will definitely continue to refer this dealer. More