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BMW of the Main Line

Bala Cynwyd, PA

4.3
846 Reviews

225 Bala Avenue

Bala Cynwyd, PA

19004

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Showing 846 reviews

September 23, 2022

Alexey, Dave, and Alexandra were magnificent. They made sure my cars technology was restored. Great! More

by Tee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie, Alexey, Dave, Alexey and Alexandra
September 19, 2022

Gibreel Conteh was very knowledgeable and he has superb customer service skills. Thank you and stay safe. More

by Tiny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady at front desk.
September 18, 2022

Excellent service, inspite of busy store. The video receipt was state of the art. Thank you Mainline you are my cars service place. I also received much needed education about my car. More

by Isabella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie excellent
September 17, 2022

Greg was very understanding, very helpful, and very competent. The whole team was great! Thanks More

by Sburbank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
September 15, 2022

To long to wait for hold on money for a loaner. New policy was not explained. The hold or Increase of $250. Was not explained. I rather sit for hours than have you hold my money for two weeks More

by Villines.valerie
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Don’t know names
September 07, 2022

Since the dealership changed hands since I bought my current BMW, I cannot comment on the dealership as a whole, but I can comment on Service, which was excellent except for the unusual and unnecessary More

by Peter.piven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
September 02, 2022

Service mgr Debbie Was great she is very efficient and pleasant Dhe makes it pleasure to use your service O was pleased with the service More

by Hyanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Schmidt
August 30, 2022

Terrific experience from the initial call to taking possession of our car. The sales rep (JJ) was awesome, extremely knowledgeable, no pressure and very helpful. Definitely, recommend him to anyone int More

by mjavan
Friendliness
Recommend Dealer
Yes
Employees Worked With
John J (JJ)
August 29, 2022

It took entirely too long for a scheduled oil change. The service reception area was very loud and chaotic.Techs and service reps/assistants seemed more interested in talking with each other, looking at More

by Pauljwilliamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg
August 24, 2022

Very professional in all departments particularly finance and service with the service staff really present as I dropped off the car. I appreciated the offer of a loaner if I needed one, which I did not. More

by johnfaust49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get their names
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