BMW of the Main Line

I had a good experience during my purchase. The sales representative was very helpful during the entire purchase The sales representative was very helpful during the entire purchase More

Always first class service and support. A fantastic BMW dealership. Hard to find anyone better! A fantastic BMW dealership. Hard to find anyone better! More

I went back for another appointment. They were fast and efficient. I like how they clean the car. The coffee in the waiting area is of a good quality and the friendliness of Mary bet They were fast and efficient. I like how they clean the car. The coffee in the waiting area is of a good quality and the friendliness of Mary beth Schmitt is outstanding More

Representative was very helpful, professional and knowledgeable and patient. My problem was solved. Job well done knowledgeable and patient. My problem was solved. Job well done More

My Service Advisor Greg ROCKS. . He brings his A Game everytime.. he knows BMW products well And I’m a proud to call him my Advisor he’s a 5-Star Service advisor ⭐️⭐️⭐️⭐️⭐️💯 . He brings his A Game everytime.. he knows BMW products well And I’m a proud to call him my Advisor he’s a 5-Star Service advisor ⭐️⭐️⭐️⭐️⭐️💯 More

It took over a day to replace a tire. When I arrived for my 10:30 AM appointment, I was told it would take 1.5 hours and they would have it done by 2:30. The car was not ready until 1:30 When I arrived for my 10:30 AM appointment, I was told it would take 1.5 hours and they would have it done by 2:30. The car was not ready until 1:30 PM the next day. No communications from the representative indicating there was a problem. More

It was an excellent experience the process of purchasing the car. I will return to service the car there due to that experience. the car. I will return to service the car there due to that experience. More

Absolutely terrible attitude, unfriendly and unhelpful by Alexey in the service center. Also horrible team coordination, people working looked like they hate their job! Alexey in the service center. Also horrible team coordination, people working looked like they hate their job! More

I was out of town for the TG day weekend and noticed a loud noise coming from the drivers side rear wheel. It was raining so I did not want to look to see what the issue was. I was ecstatic and appreciati loud noise coming from the drivers side rear wheel. It was raining so I did not want to look to see what the issue was. I was ecstatic and appreciative this dealership fit me in without an appointment and discovered the issue. It was a hanger or something that somehow got caught on the body of the car that was making the sound. Great they solved the issue. Not great, it cost me $192+ for them to put it on a lift, locate the issue what I told them it was coming from, and remove it. How much labor is really involved with doing this; certainly not $192+ worth. I should have kneeled down on the wet ground and solved it myself for free. Well not free, because I would have had to wash my clothing. More

While I’ve always had an excellent experience with the service department, my latest visit was a bust. The work was completed timely and the car received a thorough review. It was set for delivery to my service department, my latest visit was a bust. The work was completed timely and the car received a thorough review. It was set for delivery to my home. However, the payment experience was a nightmare. The online payment system was not taking my credit card although both cards I used were fine, no issues. There was no alternate method, so rather than my car being delivered as promised, I was required to pick it up on a day when I had multiple meetings. Their sending a Lyft to take me to the dealer was of little solace. More