BMW of the Main Line

This dealer don’t deserve have one star rating. The dealer Andrew was selling a fake car even after it was sold to someone else. Very unprofessional and unethical customer service. I would not reco The dealer Andrew was selling a fake car even after it was sold to someone else. Very unprofessional and unethical customer service. I would not recommend any one to go to this dealer. “They wasted my whole day time by having me wait on the credit decision while the vehicle was already sold,” Unbelievable and unethical customer service from a reputed BMW (reputed world class cars) dealer. “Stay away from BMW of the Mainline” More

The service at the Main Line dealership was excellent. The pickup and delivery service was flawless. I will definitely use Main Line for service 👍 The pickup and delivery service was flawless. I will definitely use Main Line for service 👍 More

Excellent service, honest, efficient, fair. Lou and Joe went above and beyond to help me Lou and Joe went above and beyond to help me More

We dropped off our vehicle Tuesday evening for Wed service (5/10/2023) it was ready on 5/15/2023. We received a phone call Monday morning that it was ready. 6 days is a long time to be with out a vehi service (5/10/2023) it was ready on 5/15/2023. We received a phone call Monday morning that it was ready. 6 days is a long time to be with out a vehicle. We arrived to pick up our car at 1:55pm. We didn't see our car on the lot so I assumed it was still in the garage. When we paid, the rep stated it was in the car wash and will be ready shortly. We waited for 19 minutes and watched multiple vehicles go in and out of the car wash. Not ours. I was beginning to Panic because I had a drs appointment at 2:30. A few minutes before that we saw our car pull into the parking lot, go AROUND the car wash and then pull up to where we were standing. A man got out of the car holding a a drink and something else in his hands. He handed us the keys and we left. Our car was NOT washed. Or vacuumed. And was clearly being used for someone else's personal use as we were waiting. And there is now a rattling noise when driving that wasn't there prior to us dropping it off More

Been using them for many years always great service. Everyone is very helpful and the work is completed to my satisfaction. Everyone is very helpful and the work is completed to my satisfaction. More

Wonderful service by all involved. Courteous and professional. Would never go anywhere else for servicing. Courteous and professional. Would never go anywhere else for servicing. More

The good news is that they completed the task, they provided a Lyft to bring me home and back, they were courteous and they washed and vacuumed the car. On the other hand, it was 24 hours late, when I provided a Lyft to bring me home and back, they were courteous and they washed and vacuumed the car. On the other hand, it was 24 hours late, when I went to the cashier, I was told there was no cashier because she was at lunch. Luckily another employee heard this exchange and stepped up. Regarding it being late, I received a call at 5:30 on the day it was to be done early afternoon saying that they didn’t have the part. (This is after they contacted us to bring in the car for recall.) I wrote an email to the manager about this and received a very nice call saying that the employee was new and should have checked about the part before making our appointment. More

Very friendly, great communication, and work well done, but after tires were rotated car was given back to me with air pressure not checked but after tires were rotated car was given back to me with air pressure not checked More

The team at Mainline are always courteous and professional. I trust their recommendations and am confident in the quality of work. professional. I trust their recommendations and am confident in the quality of work. More

The single best BMW dealer I have ever visited, for purchase, lease, service. I have been to 8 Dealers in 3 states over 40 years. purchase, lease, service. I have been to 8 Dealers in 3 states over 40 years. More