
BMW of the Main Line
Bala Cynwyd, PA
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Everything is such a fast process. The get you in and out quickly! They even attempt to tap out all resources before just asking you to pay an amount. The get you in and out quickly! They even attempt to tap out all resources before just asking you to pay an amount. More
Everything is excellent fantastic beautiful . Customer service is amazing. Extremely knowledgeable customer service, great place to do business with. Customer service is amazing. Extremely knowledgeable customer service, great place to do business with. More
Dishonest, there is no such thing called punctuality, they try to charge stuff as looking ways to get more money of customer. 1: paid money for wheel balance and tire rotation never happened. 2:guess h they try to charge stuff as looking ways to get more money of customer. 1: paid money for wheel balance and tire rotation never happened. 2:guess how many days car stayed in service? 10 days 3: after 10 days, no one at dealership was courteous enough to check all fluids. They gave me car back with same windshield washer fluid warning. More
Horrible service job. Kept my car for days and billed me for services they did not even do. I have the tire and wheel package but getting them to repair a bent rim was a p Kept my car for days and billed me for services they did not even do. I have the tire and wheel package but getting them to repair a bent rim was a pain. Also charged me full price for parts on their faulty loaner and said it was my fault. More
absolutely the worst service I've ever recieved. my service advisor (Patrick I believe) literally told me my warranty doesn't cover a needed service, I immediately called the warranty provider they my service advisor (Patrick I believe) literally told me my warranty doesn't cover a needed service, I immediately called the warranty provider they say they never received a call from my service advisor in the notes of my claim #, and the service was indeed covered. I should have left then! then I received a video explanation of services needed of a truck that wasn't mine. when departing my vehicle worsened as I was turning out of the center. was told issue will get better over time...certified bmw mechanic (who used to work at this place) told me that was a flat out lie. they basically robbed me, probably did the service on the wrong xxxx truck, and after trying to reach the service manager (Nicholas) for 2 days via email and voicemail, no one has called me back as of writing this. listen...DO NOT GO HERE TO GET YOUR BMW SERVICED!!!!! scammy at the least. funny part is, they treated my wife (of another race) with white glove service. always called her back and followed up with her expeditously. not pulling that card but I find it awfully suspicious...especially considering the amount of money I paid. don't do it to yourself and stay away from this place! More
The sale of anew car was all previously agreed for terms on a Thursday- it was arranged to pick up the car with a set appt time and an easy cash transaction. Yet we were at the dealer waiting an extended pe on a Thursday- it was arranged to pick up the car with a set appt time and an easy cash transaction. Yet we were at the dealer waiting an extended period of time to simply sign paperwork that took all of 5 minutes after waiting more than an hour. More