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BMW of Williamsport

Muncy, PA

4.7
56 Reviews

205 Lycoming Mall Dr

Muncy, PA

17756

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Showing 56 reviews

May 19, 2023

Was told via phone call Brake pads were $375 but when paying bill was $500.Also computer screen still indicated that brake pads were due in six months.Had to get technician to correct which took addition More

by okjayg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Zellner
May 26, 2023 -

BMW of Williamsport responded

We apologize for your experience with us. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (570) 567-2021 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

March 27, 2023

Made an out-of-state deal seamless and we’re trustworthy and honest with me. No “surprise” fees or mandatory upswell nonsense. Very knowledgeable about the vehicle, showed me a lot of tips and helped me s More

by DanielRrrrrrrr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Doud, Nathan Ahearn
Apr 04, 2023 -

BMW of Williamsport responded

Hi Daniel. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

January 10, 2023

Do not purchase from this dealership, they cannot be trusted. After several broken promises by my sales rep I attempted to reach the manager. I left voice messages for Marcus with no return call. I even More

by Disgusted
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Dodd, dishonest finance guy
Jan 12, 2023 -

BMW of Williamsport responded

Thank you for your feedback. We are truly sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. We will be addressing this review with the team so they can learn from it and do better in the future.

January 05, 2023

Kevin was very helpful in my purchase! ! Will definitely recommend to others and will be back! More

by Thomas
Recommend Dealer
Yes
Employees Worked With
Kevin Doud
Jan 16, 2023 -

BMW of Williamsport responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

December 30, 2022

Complicated out of state deal they made easy to put together. Car was flawless, they have no hidden or outrageous fees and I got a full tank of gas and a bottle of champagne with the car. Huge Kudos to More

by Coneydawg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Heidi
Jan 03, 2023 -

BMW of Williamsport responded

We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

November 04, 2022

Dealership was awesome. Markus has been working with me for a year now to be able to get the car I wanted. Nate and Heidi have been great. Couldn’t be happier. Thanks. More

by John D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markus Klees, Jeff Zellner
Nov 11, 2022 -

BMW of Williamsport responded

Hi John. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

October 24, 2022

Marcus spent time with us going over the inventory he had and we decided that one of the X-5s was just right. Financing was a breeze and we are pleased with the new car. More

by mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Klees
Nov 11, 2022 -

BMW of Williamsport responded

We are so excited to hear about your great experience, Mike! Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

October 04, 2022

Great dealership! My sales person, Hedi was great. The sales manager, Marcus, went above and beyond to get me in my car! Got a used Jeep and so far it has been awes More

by Alawton056
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hedi
Oct 07, 2022 -

BMW of Williamsport responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

July 16, 2022

I live over 2 hrs away , found the car I wanted on their web site . I was put in contact with Chase in sales , we handled most of the transaction over the phone . Came down and traded my car and left with More

by gmwilliams12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Willard and Nathan Ahearn
Jul 22, 2022 -

BMW of Williamsport responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 10, 2022

I spoke Kevin on the phone told him the bmw that I wanted and we set up a time and I came 2 half hours away and left I the bmw no hassle at all and they got me financed so Anthony Jordan would highly recomme More

by Autookang64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Nathan Kevin rafel
Jun 10, 2022 -

BMW of Williamsport responded

We're so glad to hear it! Thank you for the great review! We're always here to help if anything else comes up!

Jun 10, 2022 -

Autookang64 responded

Your welcome

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