BMW of Williamsport
Muncy, PA
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I purchased a late model SUV from this dealership. Transaction went well. I love the car. I Paid extra dealer fees to them so that they could register the car for me. It has been over 2 1/2 months a Transaction went well. I love the car. I Paid extra dealer fees to them so that they could register the car for me. It has been over 2 1/2 months and my car is still not registered in my name. Either the dealership has dropped the ball on this, or, the service that they use is totally incompetent. My guess is there’s very very little communication between the dealership and the service that they use. The latest step the dealer said that they would loan me a dealer plate until this was resolved. That was supposed to be shipped to me on Monday via next day delivery. It is now Wednesday and I still do not have the dealer plate. More
The service department is the best. Appointments are easy to make. They go out of their way to make sure you’re satisfied. They even send you a video of your car explaining what they di Appointments are easy to make. They go out of their way to make sure you’re satisfied. They even send you a video of your car explaining what they did. More
Clean and efficient and up to date facility; I appreciated the interim video and service tech’s explanation of work that was done . Gloria is very knowledgeable and helpful especially with tech qu appreciated the interim video and service tech’s explanation of work that was done . Gloria is very knowledgeable and helpful especially with tech questions More
I arrived roughly 10 minutes early and they took my car right in. The receptionist was very friendly. The video from the mechanic was very nice as well. Overall great experience with friendly staff. right in. The receptionist was very friendly. The video from the mechanic was very nice as well. Overall great experience with friendly staff. More
The Williamsport BMW - Service Center was very Professional, Time efficient, Knowledgeable, & Affordable! Made my service an easy Transaction! Professional, Time efficient, Knowledgeable, & Affordable! Made my service an easy Transaction! More
After a tech glitch to secure a loaner, everything worked out successfully! Leo was responsive to my service and was excellent communicating with me during service! out successfully! Leo was responsive to my service and was excellent communicating with me during service! More
Gloria was excellent throughout the process. Wish car had been washed before return. Driver and delivery of loaner also very convenient and smooth. Video from tech also good— informative. Wish car had been washed before return. Driver and delivery of loaner also very convenient and smooth. Video from tech also good— informative. More