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1,999 Reviews of BMW of Westlake - Service Center
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November 04, 2019
Great service Great people to do business with. Eager to help you in any way. Would highly recommend this Dealership⭐️⭐️⭐️⭐️⭐️ We give them a 5 star rating. We are Great people to do business with. Eager to help you in any way. Would highly recommend this Dealership⭐️⭐️⭐️⭐️⭐️ We give them a 5 star rating. We are seniors an they answered any questions or we had an concerns. More
by PBETZEL
Verified Customer
October 31, 2019
C.T. RULES As always---GREAT SERVICE!---do not change a thing. Cassie always friendly, keeps me informed. Great wash job after service, my car looked like it jus As always---GREAT SERVICE!---do not change a thing. Cassie always friendly, keeps me informed. Great wash job after service, my car looked like it just came off the showroom floor More
by GRASSLAWN
Employees Worked With
Cassie Thadeus
October 25, 2019
Regular service visit All employees I encountered were pleasant and very helpful. I have had service appointments with BMW previously and have always found the staff to be All employees I encountered were pleasant and very helpful. I have had service appointments with BMW previously and have always found the staff to be friendly and competent. More
by mcgaydos
Employees Worked With
Cassie Thadeus
October 22, 2019
Great people! Very knowledgeable and less selling. He’d stopped for tyre changes. Got done quickly and efficiently Will come back again I would recommend Very knowledgeable and less selling. He’d stopped for tyre changes. Got done quickly and efficiently Will come back again I would recommend them to anyone all the time. More
by SHINDIKAS
Employees Worked With
Christian Gufreda
October 21, 2019
Great job! Had my car towed in for overheating, And they got the got the job done. in no time! Very professional and courteous. Thanks for your help!! Had my car towed in for overheating, And they got the got the job done. in no time! Very professional and courteous. Thanks for your help!! More
by Donna
Employees Worked With
Cassie Thadeus
October 20, 2019
Easy to schedule with good service Easy to schedule an appointment on line over the weekend according to my schedule. Friendly professional people, ready when promised. Professional and Easy to schedule an appointment on line over the weekend according to my schedule. Friendly professional people, ready when promised. Professional and courteous treatment from Christian Gufreda . Thank you BMW More
by NATEMANSOUR1
Employees Worked With
Christian Gufreda
October 18, 2019
Disappointed My wife took the car for oil change which took 2.5 hours and we been having a problem with USB outlet they replaced fuse couple of times before and no My wife took the car for oil change which took 2.5 hours and we been having a problem with USB outlet they replaced fuse couple of times before and now when the car run out of warranty they say USB outlet needs to be replaced and I need to pay for it. It was burning fusses all that time why didn’t get replaced when the problem started? More
by KAWABOGDAN
Employees Worked With
Cassie Thadeus
October 17, 2019
Service Great communication and service, took the time to explain issues and dropped off loaner car at my work so I didn’t have to go out of my way. Great communication and service, took the time to explain issues and dropped off loaner car at my work so I didn’t have to go out of my way. More
by DWADDELL1976
Employees Worked With
Cassie Thadeus
October 14, 2019
Service for new M4 Tom in parts and the whole service staff got a lot of things in for me on very short notice and have been incredibly accommodating. Tom in parts and the whole service staff got a lot of things in for me on very short notice and have been incredibly accommodating. More
by Radiohead79
October 07, 2019
They do a great job. I continue to have my BMW services here Because they do such a good job. I can count on Cassie to help and get me in promptly. I wish the sold new c I continue to have my BMW services here Because they do such a good job. I can count on Cassie to help and get me in promptly. I wish the sold new cars here like the days before the Westlake location. More
by raunkopp222
Employees Worked With
Cassie Thadeus
