BMW of Westlake - Service Center

Excellent Service The service team at BMW of Middleburg Hts. did a great job taking care of an emergency service. I would highly recommend this service center and have The service team at BMW of Middleburg Hts. did a great job taking care of an emergency service. I would highly recommend this service center and have had positive experiences with every member of the team there. More

Bmwx5 service Friendly and courteous people. My car was done as scheduled. Loaner car was clean . I am very happy with the service they provide especially Christian Friendly and courteous people. My car was done as scheduled. Loaner car was clean . I am very happy with the service they provide especially Christian Gufreda. More

Fast and efficient Took about 30 minutes and was done and everything was done that I needed done and it was done like I said in about 30 minutes and it was great Took about 30 minutes and was done and everything was done that I needed done and it was done like I said in about 30 minutes and it was great More

Staff/Management efficient and personable. im not happy that the cost of mounting/storing tires continues to escalate. It has doubled since I purchased my car. im not happy that the cost of mounting/storing tires continues to escalate. It has doubled since I purchased my car. More

I went in for an oil change. I thought I needed an oil change and I took my car into the dealership. Your service tech told me I did not need an oil change until January. But, h I thought I needed an oil change and I took my car into the dealership. Your service tech told me I did not need an oil change until January. But, he did take back my car and do a quick inspection. Everyone is nice and everyone is honest. More

Great Customer service Cassie was great to work with and understand my needs. She communicated with me throughout the process. I would recommend Cassie to my friends and fam Cassie was great to work with and understand my needs. She communicated with me throughout the process. I would recommend Cassie to my friends and family. More

Good start at dealership after some bad experiences at other BMW dealers, will review again after check up in couple weeks. Cassie was very good at dealership after some bad experiences at other BMW dealers, will review again after check up in couple weeks. Cassie was very good More

Great team to work with. I came in for service and snow tires. The team took very good care of me. I would recommend this service department as a team that works to enhance th I came in for service and snow tires. The team took very good care of me. I would recommend this service department as a team that works to enhance the customer experience and does a great job of taking care of the customer. More

Christian is who I go to He sees that I have done to my car, a 2008 I took delivery of in Germany, every thing required to keep it looking and running like NEW He sees that I have done to my car, a 2008 I took delivery of in Germany, every thing required to keep it looking and running like NEW More