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BMW of Westlake - Service Center

Westlake, OH

4.7
1,933 Reviews

1,933 Reviews of BMW of Westlake - Service Center

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March 02, 2020

Inspection for damage on car I had to come in for an inspection on dmage for my car, everyone was very friendly and helpful. Thank you for the assistance and pleasant experience! More

by TIM.DANTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Thadeus
March 02, 2020

The service was fantastic, the staff are friendly and helpful The costs are to the roof, BMW issues The loaner car is very helpful Keep up the good service More

by HHOMAEE
Recommend Dealer
Yes
Employees Worked With
Cassie Thadeus
March 02, 2020

Change engine oil and a small maintenance The service was very good. Job well done for fixing my car. People are friendly and professional. Building is clean and well maintain. I'll return soo More

by PAULICA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gufreda
February 27, 2020

We always receive great service at BMW Middleburg. The service staff is very accommodating and knowledgeable. I appreciate their friendliness and their professionalism. Thank you. More

by PTURCHYN
Recommend Dealer
Yes
Employees Worked With
Cassie Thadeus, Christian Gufreda
February 15, 2020

Quick Service I needed a quick oil change prior to an out of town trip and these guys were able to get it done. Met my need. More

by TRASH10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Thadeus
February 13, 2020

Good service Each time, I have came to the Middleburg Heights BMW center. I have been well respected from the staff. The BMW customer center is always clean and t More

by E_NADINE1058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Thadeus, Christian Gufreda
February 04, 2020

Always a great experience! From the moment you arrive you are treated to a great customer experience by a team that goes out of their way to make sure you are satisfied. More

by MATTMRAK121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Conner, Christian Gufreda
January 10, 2020

quick & efficient My BMW was towed in after a slight roadside mis-calculation. Christian took care of me immediately and the forecasted evaluation of the necessary repa More

by GM427-425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gufreda
January 10, 2020

Knowledgeable, Friendly and Fast Wouldn’t bring my car anywhere else when I come into town. Absolutely adore Christian! He will find a time slot for me if I am in town (live over an More

by CheriR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gufreda
January 09, 2020

Cassie was awesome from beginning to end. She explained the services being performed on my car and informed me throughout the day until the job was completed. More

by REGIL.GARCIA
Recommend Dealer
Yes
Employees Worked With
Cassie Thadeus, Christian Gufreda
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