BMW of Westlake - Service Center

I had a problem that was causing one of my tires to thump when I was driving to BMW Middleburg Heights for another reason. They quickly discovered that my tire had picked up a clump of road tar. They cleaned when I was driving to BMW Middleburg Heights for another reason. They quickly discovered that my tire had picked up a clump of road tar. They cleaned it off quickly and efficiently. I always get good service from this dealer More

Fantastic service. I always get taken care of quickly and accurate. The service is done well and there is never any issues. Great place to take your bmw accurate. The service is done well and there is never any issues. Great place to take your bmw More

Great customer service, extremely efficient and professional!! The valet service was awesome! Great communication. Christian was always available when I needed to ask him questions. Great team! professional!! The valet service was awesome! Great communication. Christian was always available when I needed to ask him questions. Great team! More

Excellent dealership. Have taken care of our cars for the past 3 years. Cassie and her team are friendly and efficient in what they do! past 3 years. Cassie and her team are friendly and efficient in what they do! More

Very satisfied Once again, Cassie and her team provided excellent service. We travelled from out of state to bring our X5 here for service based upon past experience Once again, Cassie and her team provided excellent service. We travelled from out of state to bring our X5 here for service based upon past experiences. More

Cassie was awesome Cassie at BMW in Middleburg was very courteous, friendly, and efficient. They picked up and took the car in right on time and completed the recall ser Cassie at BMW in Middleburg was very courteous, friendly, and efficient. They picked up and took the car in right on time and completed the recall service and oil change very quickly. More

Allways a pleasurable experience. Christian at BMW in Middleburg was very courteous, friendly, and efficient. They took the car in right on time and completed the air bag replacement Christian at BMW in Middleburg was very courteous, friendly, and efficient. They took the car in right on time and completed the air bag replacement in short order. More

Well done, great service and excellent communication with Cassie from service department. Dropping off and picking up the car during off hours was very easy. Thanks a lot for a good job Cassie from service department. Dropping off and picking up the car during off hours was very easy. Thanks a lot for a good job More

I found Cassie, Service Advisor, Middleburg Hts, to be extremely professional and knowledgeable. She did an excellent job throughout the process, including from the time of the initial contact to set up extremely professional and knowledgeable. She did an excellent job throughout the process, including from the time of the initial contact to set up an appointment up to the diagnosis and completion of the repair service. More

Car Service The service advisor was very courteous, she explained thoroughly all service that needed to be performed in addition to the requested service. Howeve The service advisor was very courteous, she explained thoroughly all service that needed to be performed in addition to the requested service. However, the cashier was not in a very good mood, when I paid the bill. More