BMW of Westlake - Service Center

I always get competent service at a fair price from BMW Middleburg Heights. I send my BMW friends there for pre-owned vehicles and repairs and maintenance Middleburg Heights. I send my BMW friends there for pre-owned vehicles and repairs and maintenance More

Much faster and less costly than I had anticipated Cassie was easy to work with. I most likely will return in the future. I would recommend you to others. was easy to work with. I most likely will return in the future. I would recommend you to others. More

They really take the time to lister to the situation. A complete diagnostic is done and thorough explanation is given. All is done with respect for customer situation. I have a great deal of trust in the complete diagnostic is done and thorough explanation is given. All is done with respect for customer situation. I have a great deal of trust in them. More

Overall great service. When I called to make my appointment, I had to call back b/c not all the services I requested were on the email. appointment, I had to call back b/c not all the services I requested were on the email. More

Good service experience. Christian went up and above my expectations and was very thorough and friendly. Will definitely return next time due for service and maintenance. expectations and was very thorough and friendly. Will definitely return next time due for service and maintenance. More

Christian and Cassie were extremely helpful in resolving and ongoing issues with my BMW 540 brakes. They checked into a corrosion issue and were able to resolve. and ongoing issues with my BMW 540 brakes. They checked into a corrosion issue and were able to resolve. More

They are helpful and friendly. Clearly described all options without a hard sell. It is very easy to schedule. They did a good detail and cleanup. options without a hard sell. It is very easy to schedule. They did a good detail and cleanup. More

I am dealing with bmw of Westlake in a professional manner on a personal level. Kept me updated tell they got the part and did the service according to my schedule manner on a personal level. Kept me updated tell they got the part and did the service according to my schedule More

BMW Middleburg Heights is a excellent dealer ship. The service department is above and beyond the five star rating. Cassie as always is very professional, kind and answers all your questions in a very nic service department is above and beyond the five star rating. Cassie as always is very professional, kind and answers all your questions in a very nice matter. I guess that’s why I keep coming back. More

Cassie always great! Was disappointed to see certain gentlemen walking around the dealership with no masks on. Especially when people are sitting right there waiting. gentlemen walking around the dealership with no masks on. Especially when people are sitting right there waiting. More