1,798 Reviews of BMW of Westlake - Service Center
Super fast, very friendly! They were so great helping me with service and a simple problem that I caused. Highly recommended! They gave my seven series back to me cleaner than t They were so great helping me with service and a simple problem that I caused. Highly recommended! They gave my seven series back to me cleaner than they got it. More
Great customer service This was the second time I have been to the Middleburg Heights location. Both times were seamless and efficient. Truly a well oiled machine over there This was the second time I have been to the Middleburg Heights location. Both times were seamless and efficient. Truly a well oiled machine over there. More
I had two belts replaced The service at BMW was on time, efficient and I paid the amount that was quoted. Actually BMW was cheaper than three other places we called. Great job The service at BMW was on time, efficient and I paid the amount that was quoted. Actually BMW was cheaper than three other places we called. Great job! More
Good job 👍🏻 They did a very great job I’m giving just 4 stars because it was expensive.Christian is very professional and friendly .They also wash my car after th They did a very great job I’m giving just 4 stars because it was expensive.Christian is very professional and friendly .They also wash my car after the service. More
Oil change and fuel gauge check Not too much to say about an oil change. But everything went well. Evaluating the fuel gauge issue seemed to take a lot of time. Not too much to say about an oil change. But everything went well. Evaluating the fuel gauge issue seemed to take a lot of time. More
Great Experience - As Always! The team at the Middleburg Hts. Service Center of BMW of Westlake has been servicing our vehicles for nearly 15 years. We've worked with multiple Ser The team at the Middleburg Hts. Service Center of BMW of Westlake has been servicing our vehicles for nearly 15 years. We've worked with multiple Service Advisors and all of them have always done a great job. Cassie has been taking care of us for the past few years and she is always a pleasure to work with - friendly, knowledgeable and very thorough. More
SERVICE GREAT PEOPLE GREAT ATMOSPHERE!!!! WE BROUGHT OUR CUSTOMERS BMW THERE FOR DIAG AND WE WERE TREATED GREATLY WITH SMART AND PUNCUAL RESPONCES ,THE WORK W GREAT PEOPLE GREAT ATMOSPHERE!!!! WE BROUGHT OUR CUSTOMERS BMW THERE FOR DIAG AND WE WERE TREATED GREATLY WITH SMART AND PUNCUAL RESPONCES ,THE WORK WAS DONE PROMPTLY AND WE WERE UPDATED AS IT WENT THROUGH THE SHOP, I WILL BE RECOMENDING THIS SHOP TO OTHERS!! More
Accommodating service Always a pleasant experience at BMW Middleburg Hts Service Department. Work completed as promised in reasonable amount of time and friendly service as Always a pleasant experience at BMW Middleburg Hts Service Department. Work completed as promised in reasonable amount of time and friendly service associates to help check in and check out quickly. More
Slow and expensive I left the gas cap off my X3 for about five miles of driving and it caused the "Check Engine Light" to come on and stay on. It did not reset automati I left the gas cap off my X3 for about five miles of driving and it caused the "Check Engine Light" to come on and stay on. It did not reset automatically. I took it by BMW at Westlake and it cost me an hour and $70 to get it reset. More
Excellent Service The staff took care of my airbag recall repair in a timely fashion. Everyone I came in contact with was friendly and engaging. I would definitely re The staff took care of my airbag recall repair in a timely fashion. Everyone I came in contact with was friendly and engaging. I would definitely recommend this dealership. More