1,804 Reviews of BMW of Westlake - Service Center
Great team to work with. I came in for service and snow tires. The team took very good care of me. I would recommend this service department as a team that works to enhance th I came in for service and snow tires. The team took very good care of me. I would recommend this service department as a team that works to enhance the customer experience and does a great job of taking care of the customer. More
not happy did not get all my requests completed. acted inconvenient in helping me. as if I was annoying them for asking for help. frustrating. prefer not to did not get all my requests completed. acted inconvenient in helping me. as if I was annoying them for asking for help. frustrating. prefer not to go back unless have to. More
Christian is who I go to He sees that I have done to my car, a 2008 I took delivery of in Germany, every thing required to keep it looking and running like NEW He sees that I have done to my car, a 2008 I took delivery of in Germany, every thing required to keep it looking and running like NEW More
Excellent service Cassie did an awesome job of getting me scheduled and taken care of. She also found rebates for my tires that I was not aware of Cassie did an awesome job of getting me scheduled and taken care of. She also found rebates for my tires that I was not aware of More
Flat tire Had a blow out on the highway and limped in to this dealership. They went and got my tire from their warehouse just with a phone call from the road. N Had a blow out on the highway and limped in to this dealership. They went and got my tire from their warehouse just with a phone call from the road. No credit card, just my word I’d be in. Christian was very accommodating. We discussed an entire set of tires but he was very honest and felt I could make it through the winter on current tires. I guarantee when it comes time for a new set I’ll drive to this dealership for the purchase, I was that impressed with the service. I didn’t even know these guys existed but it’s quite a gem. Great job on car wash as well. More
Great service Great people to do business with. Eager to help you in any way. Would highly recommend this Dealership⭐️⭐️⭐️⭐️⭐️ We give them a 5 star rating. We are Great people to do business with. Eager to help you in any way. Would highly recommend this Dealership⭐️⭐️⭐️⭐️⭐️ We give them a 5 star rating. We are seniors an they answered any questions or we had an concerns. More
C.T. RULES As always---GREAT SERVICE!---do not change a thing. Cassie always friendly, keeps me informed. Great wash job after service, my car looked like it jus As always---GREAT SERVICE!---do not change a thing. Cassie always friendly, keeps me informed. Great wash job after service, my car looked like it just came off the showroom floor More
Regular service visit All employees I encountered were pleasant and very helpful. I have had service appointments with BMW previously and have always found the staff to be All employees I encountered were pleasant and very helpful. I have had service appointments with BMW previously and have always found the staff to be friendly and competent. More
Great people! Very knowledgeable and less selling. He’d stopped for tyre changes. Got done quickly and efficiently Will come back again I would recommend Very knowledgeable and less selling. He’d stopped for tyre changes. Got done quickly and efficiently Will come back again I would recommend them to anyone all the time. More
Great job! Had my car towed in for overheating, And they got the got the job done. in no time! Very professional and courteous. Thanks for your help!! Had my car towed in for overheating, And they got the got the job done. in no time! Very professional and courteous. Thanks for your help!! More