BMW of Westchester

Excellent Customer Service After some less than excellent experiences with both BMW sales and service departments, it is refreshing to find a Service Advisor who actually cares After some less than excellent experiences with both BMW sales and service departments, it is refreshing to find a Service Advisor who actually cares about doing a good job. Purchased one car at BMW of Bridgeport and one at BMW of Westchester and after experiences with almost every BMW dealer in Fairfield County, CT as well as BMW of Westchester and Mt. Kisco, Seth is the only reason I continue to service cars at BMW and the only advisor I'll work with. He understands what is happening, keeps the customer updated throughout the entire repair or service process, is never defensive and argumentative, gets the job done, and puts the customer first. I would also highly recommend Asher Trinler at BMW of Westchester for sales for making the purchase process fast and seamless and providing a low pressure buying environment. More

Bernice Hunter is the best. The easiest to deal with and the most knowledgeable salesperson around.test drove the 640 gt.bernice was able to answer every question I had.setting u The easiest to deal with and the most knowledgeable salesperson around.test drove the 640 gt.bernice was able to answer every question I had.setting up the deal was a easy as could be. More

Bernice Hunter I would highly recommend Bernice Hunter to anyone looking to buy a BMW car. She made my sales experience stress free and enjoyable . Bernice is I would highly recommend Bernice Hunter to anyone looking to buy a BMW car. She made my sales experience stress free and enjoyable . Bernice is the ultimate professional. Ann Campbell More

In honor of a great service advisor! Joe Puleio has been my "go-to" service advisor for close to eight years. His dedication to excellent service is unwavering. He is thorough and effic Joe Puleio has been my "go-to" service advisor for close to eight years. His dedication to excellent service is unwavering. He is thorough and efficient, knowledgable and trustworthy, professional yet personable. He is able to explain the technical aspects of the visit in easy-to-understand terms, gives reliable time and cost estimates, and is always open to any additional questions or concerns. I appreciate the courtesy and respect with which he interacts with his customers and colleagues. More

Amazing Experience With Ibrahim I had a great experience with Ibrahim Dincer at Westchester BMW leasing a 2018 X1. He was patient through my indeciveness and very thorough explainin I had a great experience with Ibrahim Dincer at Westchester BMW leasing a 2018 X1. He was patient through my indeciveness and very thorough explaining my options. He made the process easy and he gave me a great deal!. The X1 is perfect! Couldn't ask for more! More

Great experience with best sales rep! After going to several dealerships and working with different sales representatives I chose Ray Catena BMW because of Dan. His dedication, hard work, After going to several dealerships and working with different sales representatives I chose Ray Catena BMW because of Dan. His dedication, hard work, professionalism, thoroughness and friendliness made it an easy decision. He returned phone calls promptly and was always available. There is no one I would rather work with. He was not too pushy and listen to what we wanted. Wish all car sales people could be more like Dan. More

Seth provided excellent service on my X3 Everything was done professionally and I was updated on the process nearly every day with a phone call from Seth. It was a pleasure to work with him. Everything was done professionally and I was updated on the process nearly every day with a phone call from Seth. It was a pleasure to work with him. More

Bernice Hunter knows the meaning of customer service! We have relied on Bernice for over 20 years and would not go anywhere else to purchase a BMW. We just bought our 4th BMW from her. Bernice is and al We have relied on Bernice for over 20 years and would not go anywhere else to purchase a BMW. We just bought our 4th BMW from her. Bernice is and always has been such a pleasure to work with. We know she has our best interests in mind. She goes out of her way to ensure we are happy and she makes herself available to us for any questions or concerns after the purchase is made. Our advice to anyone looking for a quality car is to speak with Bernice because she truly provides the highest standard of customer care and you can rest assured that you are working with a fair and honest person. More

Ask for Service Advisor Jorge Ghiggia The first snow day of the year and my car-- with just a dusting of snow --is unable to move out of its own way. Nothing like waiting until the last mi The first snow day of the year and my car-- with just a dusting of snow --is unable to move out of its own way. Nothing like waiting until the last minute to switch off my summer tires to all-seasons. No appointment and not sure if the dealer can schedule me in. Until I met with Jorge. "Not a problem, Eric...I'll call you later today when your car is ready." Before long, Jorge calls to tell me that the tires are on...and they also came across an engine diagnostic issue that they were able to correct as well. Jorge and his team do what they do very well. Jorge Ghiggia is a top notch service advisor. Thanks Jorge! More

Excellent Service! Jorge Ghiggia, my service advisor, took very good care of me. He quickly did the initial paperwork, provided me with a shuttle to white plains mall, c Jorge Ghiggia, my service advisor, took very good care of me. He quickly did the initial paperwork, provided me with a shuttle to white plains mall, called me immediately when my car was ready and quickly got me into my freshly cleaned vehicle and had me on my way. All with a smile. Treated me like a V.I.P. Greatly appreciated! More