BMW of Westchester

I had a great experience at Ray Catena BME of Westchester after having a negative experience earlier in the morning at another location. Ellie was extremely nice and so was everyone that I came in contact wi after having a negative experience earlier in the morning at another location. Ellie was extremely nice and so was everyone that I came in contact with. Service very professional and punctual as arranged. Will continue to service my car with your department for all my future needs. Thanks. Ingrid Dowrich More

Jack Salch saved the day finding a replacement after our car was totaled. THANK YOU! car was totaled. THANK YOU! More

I’ve always been impressed by the team at this dealership, they are the best. dealership, they are the best. More

Excellent service! Great work by Edwin Jorge and Eric during my last visit and taking care the issue for my BMW 2022 750i Great work by Edwin Jorge and Eric during my last visit and taking care the issue for my BMW 2022 750i More

Superb service advisor Octavio Otiniano always offers excellent service consistently. He is a pleasure when visiting the dealership for service. My 750 is the best car I have owned. excellent service consistently. He is a pleasure when visiting the dealership for service. My 750 is the best car I have owned. More

Great service on the 335i, first time there and treated as a long time customer. I will make it my go to dealership even though I live 5 mins from another BMW dealership which I have have had many issues w as a long time customer. I will make it my go to dealership even though I live 5 mins from another BMW dealership which I have have had many issues with since I purchased my car. In general there is a very good vibe in the service department and dealership in general. Thanks Jorge Ghiggia! More

This dealership is exceptional. They explain exactly what they are going to do, complete the service as requested and finish on time. The waiting area is beautiful. Edwin is my se They explain exactly what they are going to do, complete the service as requested and finish on time. The waiting area is beautiful. Edwin is my service advisor. He is both knowledgeable and friendly. There is nothing not to like at BMW Westchester. More

Absolutely the worst service center you can go too, i have spent over $250,000 on cars from bmw, never had a worse service done ever in my life of owning cars. make sure you take pictures of every little have spent over $250,000 on cars from bmw, never had a worse service done ever in my life of owning cars. make sure you take pictures of every little bit of your car before you hand your key in, they will scratch your car, mess up your tires, then blame you for doing so. I had multiple incidents with this service center already, and its just amazing how coincidental things happen to your car after you send it for service, they automatically will blame you. As i state make sure you take pictures of every little spec and detail of you car before and after service is done. The manager is also very poor with hos communication skills, he thinks he owns the place, acts like a big shot because hes a manager there. Does not know how to talk to customers in a polite manner, talks to customers with attitude and doesnt want to listen to anything you tell them. Name of manager was Mike. Speak to him and you will find out for yourself! More

We’ve received great support from this team over many years. Justin who led our latest service was excellent! years. Justin who led our latest service was excellent! More

thank you for the excellent service on the mini cooper jorge ghiggia was awsome thanxs again jorge ghiggia was awsome thanxs again More