BMW of Westchester
White Plains, NY
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I am a the proud owner of three BMWs.. I have purchased my BMW's in New Jersey, Conn, and New York...I was currently leasing my BMWX3 before I purchased this one from Elaine Gordon...I had to extend my lea my BMW's in New Jersey, Conn, and New York...I was currently leasing my BMWX3 before I purchased this one from Elaine Gordon...I had to extend my lease because no other dealership or salesperson in the tristate area knew when the new BMWx3 was coming out except Elaine..as soon as Elaine found out..she called me and it was ordered in one day....the other dealerships took over 2 months to get back to me...and I was the first person to get my X3...ELAINE WAS SO PROFESSIONAL AND WONDERFUL TO WORK WITH. If it was not for Elaine Gordon I would or purchased a Mercedes, or Porche..or other lux car.....plus..she spend alot of time teaching me all the mechanics of the car because it was fully loaded...She is such a valuable person and you are lucky to have her as a excellent top rated salesperson....thank you so much..Linda Urban (lalu39@aol.com) More
Just picked up my 5th BMW last weekend -- a 2011 M3 (lots of fun!). Bernice Hunter has been my BMW salesperson for over a decade and helped guide me through the right selection. Last year she had me attend a of fun!). Bernice Hunter has been my BMW salesperson for over a decade and helped guide me through the right selection. Last year she had me attend a BMW Driving Experience event to test drive the M3 -- which led to my selection. Bernice is great. The right balance of candor, caring and professionalism. I value the fact that she is honest about the pros and cons and does not "push" anything she does not believe in. I love the fact that she pays attention to all the details and everything is ready and thought through when I arrive for pickup. She is the primary reason that I have been a repeat customer of the dealership. More
We have worked with Bernice for a number of years and have purchased or leased 6 BMWs through her. She is knowledgeable, dedicated and sensitive to the customer's needs. She makes the sales experience have purchased or leased 6 BMWs through her. She is knowledgeable, dedicated and sensitive to the customer's needs. She makes the sales experience a pleasure and you always feel like you are getting a straight story. We highly recommend her. More
I know John from Lexus .While he was there I purchased three cars .I was very happy the way I was treated at Lexus .When I decide I wanted BMW I knew the only dealership I would deal with was where John w three cars .I was very happy the way I was treated at Lexus .When I decide I wanted BMW I knew the only dealership I would deal with was where John was .Good choice I had a few isssues which were taken care of immediately and effeciently . Elaine actually sold me the car .She too was wonderful to deal very customer oriented . Buying a car is like going to a dentist except in this case it was painless More
Leased my 2d BMW 328 coupe through this dealership last November. Would definitely recommend the sales person I dealt with, Elaine Gordon. She's meticulous, knowledgeable, straight-forward and profession November. Would definitely recommend the sales person I dealt with, Elaine Gordon. She's meticulous, knowledgeable, straight-forward and professional. I was extremely happy with the coupe I had, I really couldn't envision giving it back at the end of the lease. I really went in to talk about CPOing it but they got me into a very aggressively-priced lease. The good thing about this dealership is that they are used to dealing with people who are generally professionals in the area so they are up front about pricing, real money factors, and they do not nickel and dime over small things or waste time. More
The customer service provided at Ray Catena, BMW Westchester, is without question the best I have received in the 35 years that I have been purchasing/leasing autos. From the general manager to the Westchester, is without question the best I have received in the 35 years that I have been purchasing/leasing autos. From the general manager to the service reps, the way you are treated is exemplary! I have never had a problem at this dealership. I presently own a 535 and my daughter is leasing an X3 and look forward to many more years of our relationship. They are truly the best. More
Really easy to deal with. No games with pricing, settling on a good price quickly. Purchased a pre-owned vehicle and they delivered it looking and driving better than new. I negotiated new brakes settling on a good price quickly. Purchased a pre-owned vehicle and they delivered it looking and driving better than new. I negotiated new brakes in the final price, and when I picked up the vehicle, was really surprised to find ALL NEW PIRELLI TIRES installed! Best experience ever buying a car! Go see Sylwester to buy your next BMW! More