BMW of Westchester
White Plains, NY
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We have been dealing with Lance since about 2002 and we leased 5 BMW's from Lance. We have dealt with other reps in the past, but we feel most comfortable with Lance because he is low pressure, honest, ex leased 5 BMW's from Lance. We have dealt with other reps in the past, but we feel most comfortable with Lance because he is low pressure, honest, extremely friendly, and sincere. He genuinely wants to help. He always has the paperwork ready, as well as all the insurance and DMV issues taken care of, and he always follows up with us to make sure we were satisfied. He has never promised something that he did not deliver. We can trust anything he says, and if he doesn't know the answer, he finds out. He is not a "car salesman" and that is meant as a compliment. All reps should be like him. More
I bought my present car and the one before that from David DeCicco. David is very easy to deal with and extremely knowledgeable and very helpful. It was a pleasure buying from him and also he took his David DeCicco. David is very easy to deal with and extremely knowledgeable and very helpful. It was a pleasure buying from him and also he took his time delivering the car and explaining everything. I would highly recommend David to anyone looking to purchase a BMW and will buy from him again when I am ready to buy my next BMW. More
Great dealership. Excellent service. I recommend highly BMW of Westchester highly. I just purchased a new car and the support was great. Dwayne, my sales associate made it so easy. I've been going to th BMW of Westchester highly. I just purchased a new car and the support was great. Dwayne, my sales associate made it so easy. I've been going to the dealership for service for over 4 years. Nothing but good service. More
THE DEALER SHIP IS GREAT FOR CUSTOMER SERVICE. I COULD NOT ASK FOR BETTER AND MORE SERVICE ORIENTED PEOPLE WITHIN REASON THEY MEET MY EVERY WISH NOT ASK FOR BETTER AND MORE SERVICE ORIENTED PEOPLE WITHIN REASON THEY MEET MY EVERY WISH More
Dwayne was upfront regarding the price and explained the deal with no hidden suprises. Upon delivery of the vehicle he took his time explaining the cars funcions and at no time did I feel pressured or rushe deal with no hidden suprises. Upon delivery of the vehicle he took his time explaining the cars funcions and at no time did I feel pressured or rushed. I feel first impressions count and compared to other BMW dealers I had visited I would say Westchester was definitely the fit for my family. More
My wife and I had a great experience at the dealership. We recently bought the X3. Our experience was enjoyable and completely stress free. Far and away, a much better experience than when dealing with o We recently bought the X3. Our experience was enjoyable and completely stress free. Far and away, a much better experience than when dealing with other (non-BMW) dealerships. More
My experience was great! Bernice was very informative and helpful. we recommended her to our friends. She helped us make a decision on what we needed. The Pros was much better than the Cons. she was very and helpful. we recommended her to our friends. She helped us make a decision on what we needed. The Pros was much better than the Cons. she was very professional and courteous. More
Last year, I had the pleasure of leasing a new car Last year, I had the pleasure of leasing a new car through Dwayne Buchanan at Westchester BMW. Dwayne understood my needs and found the exact car I Last year, I had the pleasure of leasing a new car through Dwayne Buchanan at Westchester BMW. Dwayne understood my needs and found the exact car I wanted. As this was such a positive experience, I encouraged my husband to see Dwayne as his 2005 BMW was showing the signs of aging. We called Dwayne each time we brought the car in for service and he let us know he would be there if and when he was ready for a new car. As soon as my husband was ready, Dwayne promptly found the right car for him. He had a depth of knowledge of the new car and offered a thorough tutorial at the time of pick-up. Upon leaving the lot, he encouraged my husband to return at any time for further lessons, Dwayne surpassed our expectations in his level of responsiveness, integrity, and knowledge. We would highly recommend Dwayne Buchanan and Westchester BMW. More
Pricing was fair and honest and all incentives due to me were applied in an understandable fashion to arrive at my final price. The delivery process was easy and the paperwork went smoothly. This is the t were applied in an understandable fashion to arrive at my final price. The delivery process was easy and the paperwork went smoothly. This is the third vehicle I have acquired from this dealership and I have been extremely satisfied with my purchase experiences there. More
Steve Accocella is a real professional and a pleasure to work with. I recommend him to all my friends. Thi is the third car I have bought from him and the experience has been great each time. work with. I recommend him to all my friends. Thi is the third car I have bought from him and the experience has been great each time. More