BMW of Westchester

We cannot thank Taylor enough for all of his help with our car search. He listened to our needs, recommended the best model for us, and worked hard to get us the best deal. Taylor was very professional, a our car search. He listened to our needs, recommended the best model for us, and worked hard to get us the best deal. Taylor was very professional, and made the entire leasing process effortless, from the paperwork to insurance requirements. We were able to drive away with our new vehicle within one week of stepping in the dealership! We could not be happier with our experience and our vehicle. The entire staff at the dealership was very friendly, warm, and professional. We would highly recommend Taylor and the Ray Catena BMW of Westchester dealership. More

Taylor was a exceptional sales person.He knew his product very well and was able to fit me into a new bmw at a great price.I am very happy with the whole buying experience thanks to Taylor very well and was able to fit me into a new bmw at a great price.I am very happy with the whole buying experience thanks to Taylor More

We went to several dealers over the course of three months and Jesse, by far, provided both the best deal and EXCELLENT customer service. We were almost locked in with another dealer (and another brand months and Jesse, by far, provided both the best deal and EXCELLENT customer service. We were almost locked in with another dealer (and another brand), however, Jesse followed up with us at the right time and we got into a lease that same day. He was not aggressive and did not pressure us into a deal. He helped us feel secure and he carefully went through ALL aspects of the lease explaining the purpose of each document we signed. He has earned a customer for life! After our lease, we intend to go back to BMW Westchester and back to Jesse. He provided superior service and he was extremely friendly, patient, and cooperative. Thank you Jesse! > Mr & Mrs Blackwood More

I came to BMW of Westchester after having a less than satisfactory experience with another dealership for my previous BMW lease. I was going to return my vehicle and lease a new car with them, but even a satisfactory experience with another dealership for my previous BMW lease. I was going to return my vehicle and lease a new car with them, but even after 3 years, and at my request, a different salesman, I still was not getting satisfaction with regard to price and options. I spoke with a friend who was very familiar with BMW of Westchester and he said I would, no doubt, be treated better. He was right. I brought my parent, who were in the market for a new vehicle, as well. When we arrived, we were greeted very warmly by the people at the front desk. I said we'd like to talk with a salesperson and was told one would be right with us. Jesse Voght walked up to us and gave me a firm handshake. We talked for a moment or two about what brought us there. We sat down and Jesse immediately offered us some coffee. He got it for us and then we chatted a bit more. As an existing lease holder, I went first. I told Jesse what vehicle i was interested in as far as style and options and how much I wanted to pay. We went over those options and a few others. After a short time, we had pretty much worked out a deal very near my price. Then he moved on to my parents. He explained to them the options available for the vehicle they were interested in and what they might like in it. They described what they were looking for and in short order, made a deal. During the whole time we sat with Jesse, we chatted about various other things. By the time we ordered the two cars, we were new friends. As we were leaving, Jesse said he would keep us up informed of the status of our vehicles as they were being built. We spoke almost once a week. When my parent's vehicle arrived, we sat together again and he explained all the paperwork to them. Then it was time to see the car. We sat in the new car for at least a half hour as he described all the bells and whistles. He set up the Bluetooth and also entered a few addresses into the navigator for them. There were hugs all around and then we left. My car arrived a couple of weeks later. I had a few paperwork issues to deal with and Jesse handled it with a smile. When it was all ironed out, we went outside. My new car was next to my old one. I did a quick once over on the old one and then sat in the driver's seat of the new one. Jesse then described some of the differences between the two. Then Jesse gave us a tour of the new facility. When we were done we said goodbye. More hugs. Jesse said he would follow up with me to see how it was going. In the last week since I got the car, we have spoken a couple of times. As I mentioned at the top, my experience with my previous dealer was not satisfactory. I felt like the big deal of having a new BMW was not exciting to them. I was just another customer. It was a letdown. I loved that car, though. I'm sure I'll love this one too. Jesse is a very professional, personable salesman. I'll recommend him to my friends and I'll be back in three years. More

Jesse was not pushy, which I really liked. He was friendly yet thorough in his explanations about everything. He was flexible in price negotiation. Buying car from Jesse was the most painless exper friendly yet thorough in his explanations about everything. He was flexible in price negotiation. Buying car from Jesse was the most painless experience I had buying a car and I had a few bad ones like most people. I recommend him without reservation. More

Our dealing with Jesse could not have been better. He offered to help with any questions we might have and was very pleasant, knowledgeable, friendly and DID help us in picking a model. He offered us a v offered to help with any questions we might have and was very pleasant, knowledgeable, friendly and DID help us in picking a model. He offered us a very good deal on a 328XI GT even before my son told him he was planning on turning in his lease and getting another vehicle.His 328XI should be in next week. My son was recommended to this dealership by a friend of his because he was so unhappy with the dealer he had leased his 528XI from. Lucky for us Jesse gave us a very fair deal, and spent time to explain every detail of the lease,and every detail of the car. He could not have done a better job. When we came to pick up our car,he was as excited as we were. I have leased Caddies since 1998,but was so poorly treated by the dealership I had used for 15 years,my son said lets get you and mom a BMW.I feel that the experience we had was enhanced by our dealing with a very personable young man.I would recommend anyone who was looking for a BMW,to go to this dealership and ask for Jesse.( PS the car is everything its made out to be and Jesse is everything you could ask fpr in a salesman. More

Purchase was an overall very positive experience. Excellent follow-up. Very interested in pleasing the client and making sure I was 100% satisfied with my purchase. I had left this dealership to pu Excellent follow-up. Very interested in pleasing the client and making sure I was 100% satisfied with my purchase. I had left this dealership to purchase an Audi three years ago (big mistake) and I am thrilled that I am back at this BMW dealership. It felt like I was coming home. Will not leave again! Thank you Jesse! Laura More

We have purchased before and have always been happy ! Jesse however added to the experience to make the process seemless ! He is so knowledgable ! The whole experience was quick and perfect ! Thanks Je Jesse however added to the experience to make the process seemless ! He is so knowledgable ! The whole experience was quick and perfect ! Thanks Jesse your terrific ! More

Jesse was a pleasure to deal with…he was friendly, honest and professional. This is our first BMW. We walked into the dealership to do some preliminary research on a new car. We had no intention of buying a and professional. This is our first BMW. We walked into the dealership to do some preliminary research on a new car. We had no intention of buying a car when we walked into BMW of Westchester as we were just beginning our search. However, after test driving the vehicle with Jesse and sitting down to talk numbers, we were sold, right then and there. More

I had 2 previous leases with BMW and was happy to continue with the brand. Jesse helped me to get the right model for the right price for me. I would highly recommend him and would definitely return continue with the brand. Jesse helped me to get the right model for the right price for me. I would highly recommend him and would definitely return after 3 years of my new lease. More