BMW of West St. Louis

Friendly, Fast, Accommodating I had an excellent experience getting a new BMW, will never go anywhere else. Friendly employees that listen, aren't pushy and really work hard to acc I had an excellent experience getting a new BMW, will never go anywhere else. Friendly employees that listen, aren't pushy and really work hard to accommodate your needs. Extremely knowledgeable and efficient in all aspects from management to sales, finance and service. Can't say enough great things- they've earned a customer for life! More

Hassle free experience The entire process from start to finish was hassle free, efficient, and easy. Veronica Tran guided us through everything and did a great job. She ha The entire process from start to finish was hassle free, efficient, and easy. Veronica Tran guided us through everything and did a great job. She had the car ready for us when we arrived for an initial test drive. She made the car buying process as simple as possible. Bob from finance was low pressure also. He presented us with some options and did not try to pressure us into buying anything we didn't want to. A few hours after leaving the dealership, Veronica followed up to ensure everything was okay with the car. We really appreciated the hassle free experience. We'd definitely recommend Veronica and the staff at BMW of West St. Louis. More

Excellent customer service First time for service, they made me feel welcomed and treated me respectfully, our service advisor, Ty went out of his way to make sure we had a plea First time for service, they made me feel welcomed and treated me respectfully, our service advisor, Ty went out of his way to make sure we had a pleasant experience would definitely recommend them. More

Great buying experience Everything was smooth and friendly. No hassles. Never expected to say that about a dealership experience! I would recommend stopping in if you are i Everything was smooth and friendly. No hassles. Never expected to say that about a dealership experience! I would recommend stopping in if you are in the market. More

Super service! The dealerahip was a pleasure to work with. The entire staff was super friendly. Veronica is a great salesperson, knowledgeable and helpfull. Took car The dealerahip was a pleasure to work with. The entire staff was super friendly. Veronica is a great salesperson, knowledgeable and helpfull. Took care of any concerns I had. Definitely would buy my next car from her and the dealership. More

2018 X3 We purchased a new BMW X3. The overall experience was great. Everyone was very professional and pleasant. Even though this BMW dealership is the furth We purchased a new BMW X3. The overall experience was great. Everyone was very professional and pleasant. Even though this BMW dealership is the furthest distance from me in St. Louis area, I would recommend this dealership. Overall a very professional and pleasant experience. And a great deal on the X3. More

Found just what I needed as soon as I came in Helpful employees and very nice cold AC inside the store! The snacks made me happy and enjoy my visit. Very reasonable and have nothing at all to comp Helpful employees and very nice cold AC inside the store! The snacks made me happy and enjoy my visit. Very reasonable and have nothing at all to complain about and I'm picky because my car Means a lot to me! More

Very very pleasant and good sales lady very knowledgeable Because the service was exceptionally kind and good plenty of treats coffee and water, everyone I met there gets an A+ In my book Thanks Because the service was exceptionally kind and good plenty of treats coffee and water, everyone I met there gets an A+ In my book Thanks More

Best customer service ever Look for Veronica Tran. She is the bomb. She presented me all the options that i have without pressuring me. She opened my eyes on things to consider Look for Veronica Tran. She is the bomb. She presented me all the options that i have without pressuring me. She opened my eyes on things to consider in purchasing a car, trading my old car. The pros and cons and she was very patient with my reasoning and my concerns. The manager linzie came and talk to us while we wait and making us comfortable. I am so happy with my car. I came out at the dealership not just with my Lexus but new found friends. Will definitely come back here for our next car purchase. The finance dept was effiecient too. We did not have to wait too long. More

Great experience! This was my first time @ this dealership & purchasing a BMW. From the minute my husband and I walked in the door and met Veronica, We were made to fe This was my first time @ this dealership & purchasing a BMW. From the minute my husband and I walked in the door and met Veronica, We were made to feel welcome and comfortable. Everyone was so helpful & professional. We had a great experience! We will definitely be recommending this to our friends. And definitely be back next time we need another car! Veronica you are awesome!! Going above and beyond for us! So glad we got to meet you!! More