BMW of West St. Louis

Great service Veronica was extremely helpful and professional. She answered all of our questions with ease. She had the car we wanted to see warmed up and ready to Veronica was extremely helpful and professional. She answered all of our questions with ease. She had the car we wanted to see warmed up and ready to drive upon our arrival. We loved working with her and the dealership! More

Wonderful experience We had a wonderful experience purchasing not only one new BMW but two. Kyle Ray, did an excellent job finding the two cars we wanted and was very per We had a wonderful experience purchasing not only one new BMW but two. Kyle Ray, did an excellent job finding the two cars we wanted and was very personable and was very concerned that we were happy with our purchase. Bob in finance made it so easy to finance our cars. He was very friendly and very professional. Jane, our genius did an excellent job showing us all the features on our cars and how they worked. She spent a lot of time answering our questions. Over all we are very pleased. More

Service AFTER the sale stands out! I bought a little preowned economy car from this dealer with the intention of driving it another year or so before taking on a payment for a newer car I bought a little preowned economy car from this dealer with the intention of driving it another year or so before taking on a payment for a newer car. Brandon Rea worked out a great deal on that car for me and everyone involved in that sale was super friendly and easy to work with - even though I was buying a cheap little car next to those 100k BMWs, the level of service was consistent and good. Where this sales team really shone, though, was AFTER the sale. Things kept going wrong with that car as soon as I drove it off the lot. It wasn't anything they could have predicted, things just go wrong on cars at a certain mileage - but the first repair was over $600... just two weeks after purchase. Brandon made sure that was covered for me, so I wasn't out of pocket a dime. I got a free rental for two days while the repair was done, and went on my way again. Not two more weeks passed and I was back in the shop, this time for a check engine light announcing that I needed a new catalytic converter. Service quoted over $1000 for the part and repair, and even though it wasn't under the limited warranty Brandon was ready to get that covered too. Crazy for just that cheap little car! But as a customer, I was nervous - what else was going to go wrong? I couldn't count on endless free repairs. I was rethinking my original plan of not having a car payment for awhile, and decided reliability mattered more. But with the cheap car needing all the repairs, its value as a trade was already well below what I'd paid not a month prior. I suggested that instead of covering the cost of the repairs again on a car I didn't want to keep, could they help me get a good trade value for that car in its current state, and into another vehicle? Brandon was all over it - he said he knew his sales manager Linzie would be on board to help me as well. Even though they didn't have a vehicle that met my needs at BMW West St. Louis, they got me in touch with another dealership in the Suntrup group where another stellar salesperson (hired by Linzie, actually!) got me set up with my new Volkswagen Tiguan. So the first car didn't work out for me, but the sales team at BMW West St. Louis did everything they could to ensure that I walked away satisfied with the service I received. They absolutely succeeded, from start to finish. I recommend them without reservation. More

Needle in a haystack find (the car was great too) I’d been in the market for awhile and shopped around various dealers before a friend introduced me to an associate at West BMW of STL. He stuck with m I’d been in the market for awhile and shopped around various dealers before a friend introduced me to an associate at West BMW of STL. He stuck with me to find the right car for me, even through a dramatic budget decrease. Post-purchase, the service team has also been great to work with. More

Excellent Experience I had gone to another BMW dealership in the STL area before I purchased my BMW at BMW West St. Louis dealership. I guess the other dealership didn't I had gone to another BMW dealership in the STL area before I purchased my BMW at BMW West St. Louis dealership. I guess the other dealership didn't want my business. Anyway the salesman Linzie Jr. was very helpful, looking into my requirements, offering suggestions, and was very knowledgeable about all aspects of the BMW cars/crossover in which I was interested in. The entire experience was excellent. I would highly recommend West BMW St. Louis dealership to my friends and family. More

Preowned car purchase Fast friendly and fair market price. Veronica Is super friendly and helpful andthe hardest working person I’ve seen in a long time. Highly recommend w Fast friendly and fair market price. Veronica Is super friendly and helpful andthe hardest working person I’ve seen in a long time. Highly recommend working with her over others. More

Great Experience Went out looking for a new BMW 330xi and met Dave on the lot. Found him professional, knowledgeable and very straight forward. he was able to locate Went out looking for a new BMW 330xi and met Dave on the lot. Found him professional, knowledgeable and very straight forward. he was able to locate what I wanted at a fair price and made the whole process much easier than I anticipated. I have never had a new vehicle buying experience go this easy. We will be back for our next Bimer. More

Wonderful dealership. Veronica Tran is the best! Thanks for the experience! There's a great spirit at the dealership, everyone was very accommodating. Looking forward to Veronica Tran is the best! Thanks for the experience! There's a great spirit at the dealership, everyone was very accommodating. Looking forward to doing more business in the future. More

Great experience I had a great experience purchasing a new X3 from BMW of West St. Louis. Had great discussions and intro to the car and options from Linzie Jr, and h I had a great experience purchasing a new X3 from BMW of West St. Louis. Had great discussions and intro to the car and options from Linzie Jr, and he was very diiligent in running down answers to some of my obscure questions and choices around delivery. He followed up after the purchase to ensure things were going well. I would definitely buy here again in the future. More

Car serviced Linzie was extremely friendly and helpful. I dropped of my vehicle of for service and a rental was provided. I live 30 minutes away but I'm always sat Linzie was extremely friendly and helpful. I dropped of my vehicle of for service and a rental was provided. I live 30 minutes away but I'm always satisfied with the service and friendly staff. Thank you again for making my visit so comforting. In the near future I will purchase another vehicle from that dealership thanks to you and your team. More