BMW of West St. Louis

Awesome Experience! I went in to W. County BMW thinking I was just possibly gonna look at some cars and maybe either get turned down, or be asked to put down a ridiculous I went in to W. County BMW thinking I was just possibly gonna look at some cars and maybe either get turned down, or be asked to put down a ridiculous amount of money.. To my surprise I walked out with a wonderful low mileage awesome car after only being there a couple hours! Best car buying experience ever! Thank you so must Veronica Tran! More

From Alabama to St. Louis for M3 I was so pleased with BMW of West St. Louis that I came all the way from Alabama for my M3. Great dealing with Linzie Jr. Everything was handled pe I was so pleased with BMW of West St. Louis that I came all the way from Alabama for my M3. Great dealing with Linzie Jr. Everything was handled perfectly. This is my 4th “M Car” and these guys know what they are doing. More

Got a loaner car was in and out. Very friendly Everyone is very friendly and helpful. In and out Got everything I needed done without any issues. Was issued a loaner car so I didn't have to wait f Everyone is very friendly and helpful. In and out Got everything I needed done without any issues. Was issued a loaner car so I didn't have to wait for my car because of a recall on my car also. More

Not a salesperson I lease car every three years and from different dealerships. This is the first time i met someone who is really not a salesperson. Adam is no nose I lease car every three years and from different dealerships. This is the first time i met someone who is really not a salesperson. Adam is no nosense guy. He will say it as he sees it. I had a budget to get my new lease when i met him the first time. He didnt waste my time and his time but asked me to come at the end of quarter. He reached back to me during that time and got me the deal and car i was loking for. It was M40i X3 with every package possible. Not only that, he also hooked me up with someone who would fix my current lease cars wheels dings etc at a very reasonable price compared to dealers. Without a doubt , all my future beamers will be leased from Adam. i highly recommend Adam. Save your time and get deal at the right time. More

Great experience I was in the market for a CPO vehicle and saw one on Cars.com at BMW West St. Louis. As a walked to the building a tall gentleman greeted me with a ha I was in the market for a CPO vehicle and saw one on Cars.com at BMW West St. Louis. As a walked to the building a tall gentleman greeted me with a handshake and welcomed me to the dealership. Turns out it was the owner, Craig Suntrup! I have purchased a lot of cars at a lot of dealerships and this is the first time I knew who owned the place let alone being greeted by him. My salesperson Veronica Tran was also great and really went to bat for me to get me the deal I was looking for after only one negotiation. Not the usual back and forth five times between the salesperson and the sales manager. Bob Whay also made the financial transaction seamless. Overall great people and great dealership. More

Model Dealership From a customer experience point of view West County BMW is a model of how a dealership should operate. Having a high quality product to sell definit From a customer experience point of view West County BMW is a model of how a dealership should operate. Having a high quality product to sell definitely contributes. But I'm very impressed with the professionalism, product knowledge, and just plain down to earth friendliness of everyone I met from Craig Suntrup on down. My sales rep, Linzie Foster, is a perfect example. Knowledgeable, personable, professional, exactly the kind of man you want to work with when making a major purchase like a new BMW. I also have to mention Jane Leber, the most friendly person with the title "Genius" I have ever met. And I have worked with a few geniuses. You guys have set the standard - good work! More

Car purchase Great service! Very nice sales person Veronica Tran and finance manager Steven Toppins ... They both took care of us! And made sure we were happy and Great service! Very nice sales person Veronica Tran and finance manager Steven Toppins ... They both took care of us! And made sure we were happy and satisfied with our purchase.. Will recommend this dealership to friend and family for car purchases.... Thank u both More

Excellent customer service Great customer service came in Monday to purchase Subaru WRX and my sales rep Brandon Giganti was awesome really cool guy to work with very friendly . Great customer service came in Monday to purchase Subaru WRX and my sales rep Brandon Giganti was awesome really cool guy to work with very friendly . Want to say thank you and appreciate it will definitely purchase another car from him ... More

Great Used Premium Vehicles BMW of West St. Louis had a wide selection of used, premium vehicles from which to choose. This particular convertible caught our eye as something fun BMW of West St. Louis had a wide selection of used, premium vehicles from which to choose. This particular convertible caught our eye as something fun as we quickly approach spring. Brandon and the entire team were fantastic and very accommodating throughout the entire process. We get another car serviced at this dealer and the customer experience has been above expectations, which also weighed on our decision to purchase here. Overall, it was a great experience from beginning to end. More

Excellent sales & management team at BMW of West St. Louis! I have to share my experience working with Mike Kuhlmann. He is the absolute best! He takes the time to get to know his customers. He talks with hi I have to share my experience working with Mike Kuhlmann. He is the absolute best! He takes the time to get to know his customers. He talks with his customers about their needs, preferences, and lifestyle in order to make the best recommendations and find the best fit in a vehicle. He is patient in answering questions and performing vehicle comparisons. Mike is very personable, knowledgeable and honest. I know that I can trust him to be transparent. It is for these reasons that I have chosen to work with Mike for 10 years now. These qualities have made me a very loyal customer. I recently purchased my fourth BMW from Mike. I even decided to change dealerships in order to continue to work with him! I was very impressed with the management team and the owner at West St. Louis. They were all very friendly, respectful, and professional. Great teamwork and exceptional customer service! They truly value their customers and it shows! More