BMW of West St. Louis

World Class Experience Hello, Everyone at the dealership was courteous, kind, and professional. I really appreciate my salesman Brandon who took the time to listen and de Hello, Everyone at the dealership was courteous, kind, and professional. I really appreciate my salesman Brandon who took the time to listen and delivered on what I wanted. The experience was very positive and relaxed. If anyone is looking for a car, I would definitely recommend this dealership. In an era where customer service and professionalism is lacking, Brandon and Bob really hit it out of the park. Thank you! More

Brandon made my trade-in and pick up a breeze! Brandon made the entire experience of turning in my current car leased with two months remaining and selecting a new one a breeze. Brandon gave me a Brandon made the entire experience of turning in my current car leased with two months remaining and selecting a new one a breeze. Brandon gave me a couple of different cars to consider and I wound up selecting one from the lot. It's a great car and a fair lease price. The turn in of my old car and pick up of my new car took less than an hour and that included the tutorial with Brandon and Taj - which I really appreciated. Highly recommend him. More

It was fun! I worked with Brandon Giganti. He was exactly what you would want in a salesman: helpful, friendly, and not pushy. (The finance manager experience was I worked with Brandon Giganti. He was exactly what you would want in a salesman: helpful, friendly, and not pushy. (The finance manager experience was also a stress free pleasure) I drove various cars, and even took one home for an "extended test drive". He clued me in to a deal I wasn't aware of and now I'm driving much more car than I expected to for the price. I'm a happy customer! More

Great follow-up. Mike Kuhlmann is great with communication and following up. I initially contacted to him for a fully loaded mineral white on ivory nappa BMW 750ix. Mike Kuhlmann is great with communication and following up. I initially contacted to him for a fully loaded mineral white on ivory nappa BMW 750ix. Unfortunately the car was sold just a day prior. Despite that, he's great with following up, offering assistance, and continuing with communication. Though I ended up finding my new car with my specifications elsewhere, I truly am impressed with the experience I received from Mr. Kuhlmann. I highly recommend working with him. More

Don’t waste your time Don’t waste your time. It takes 3 days for them to provide you with lease numbers and after that the car is being sold Don’t waste your time. It takes 3 days for them to provide you with lease numbers and after that the car is being sold More

5th time BMW owner - Very pleased My first BMW was from BMW West St. Louis. I was pleased with their customer service back then and am still pleased with how personable, accommodating My first BMW was from BMW West St. Louis. I was pleased with their customer service back then and am still pleased with how personable, accommodating and patient they are. I did not make the process very easy, but, Rami and Bob were both great in making sure I was completely comfortable with my purchase, once I finally made my decision. I came in looking at a used vehicle, and left with a 2019. Victoria was also great with initially helping me. More

Great experience Dave was enjoyable to work with and made the experience easy. Having never had a BMW before, all the available options were a little daunting. Dave’ Dave was enjoyable to work with and made the experience easy. Having never had a BMW before, all the available options were a little daunting. Dave’s patience and knowledge of BMW products made the whole process pleasant, not to mention the car is awesome!! Thanks Dave More

Fantastic place to buy I was all set to drive 200 miles away to buy a certified bmw but wanted to give a local dealer a chance even though they didn’t have one in stock. Lo I was all set to drive 200 miles away to buy a certified bmw but wanted to give a local dealer a chance even though they didn’t have one in stock. Long story short I was there for less than 30 minutes and they found one and was able to match the price I was going to pay from other dealer. It took a week for it to come in but it was well worth the wait. A fantastic buying experience. More

First time BMW owner I found this car on Cars.com and immediately reached out to the dealership. I was lucky to have my email picked up by Veronica. She provided every d I found this car on Cars.com and immediately reached out to the dealership. I was lucky to have my email picked up by Veronica. She provided every detail about the car and answered all of my questions. She picked me up at the airport when I flew in to get the car and she had everything ready for me. I couldn't be happier with my purchase and the service I received with Veronica. More

Exceeded expectations Working with BMW of West St. Louis exceeded my expectations. I did not give Brandon an easy task in finding me a vehicle and he nailed it. I was very Working with BMW of West St. Louis exceeded my expectations. I did not give Brandon an easy task in finding me a vehicle and he nailed it. I was very impressed with his commitment and level of service. I would give them a 10 star rating if possible! More