BMW of West St. Louis

Great buying experience Excellent dealership , everyone was very professional and knowledgeable, Mike Kuhlmann and the rest of the team made my buying experience a very pleas Excellent dealership , everyone was very professional and knowledgeable, Mike Kuhlmann and the rest of the team made my buying experience a very pleasant time there ! Thanks More

I will be back to purchase again Thank you Adam for being my go to guy on the purchase of my third Mercedes Benz I totally love it.i have told many of my friend's about your dealershi Thank you Adam for being my go to guy on the purchase of my third Mercedes Benz I totally love it.i have told many of my friend's about your dealership and all the beautiful cars.Im very sure I will do business with you again in the future. Thanks again ,Mr.Whitaker More

Used car purchase I was looking for a low mileage used car for my son. Adam Ishac helped us find just the car we were looking to purchase! I was looking for a low mileage used car for my son. Adam Ishac helped us find just the car we were looking to purchase! More

I drove 5-1/2 hours to buy my car at BMW of West St Louis I moved away from St Louis 3 years ago and just before moving I purchased a 528I from this dealership. Three years later I again was in the market for I moved away from St Louis 3 years ago and just before moving I purchased a 528I from this dealership. Three years later I again was in the market for a new BMW and made the 5-1/2 drive to BMW of West St Louis to make this purchase. Craig Suntrup personally greeted me and checked on me several times during my stay. It’s easy to tell he cares about his staff by the way they treat the customer. My Client Advisor, Brandon Giganti, was a perfect example of this very fact! Zero pressure, attention to detail and going out of his way to let me try-out as many cars as necessary until I found the perfect vehicle. Here’s what I would say to anyone in the market for a new car: shop around if you want, but start at BMW of West St Louis. Ask for Brandon Giganti and expect to meet Craig Suntrup. I am confident that you’ll become like me...a customer for life! More

X7 Buying Experience 👍👍 We shopped around for the new BMW X7. Luck would have it we were connected with Brandon. Brandon is very educated on all BMW models, trims, colors, an We shopped around for the new BMW X7. Luck would have it we were connected with Brandon. Brandon is very educated on all BMW models, trims, colors, and accessories. As we were trying to make our decision, Brandon helped us along. Never felt pressured along the way. Brandon is a true asset of BMW of West STL. More

Expedited happiness. Veronica Tran was a gem to work with, as was the rest of the BMW West St. Louis team. Nicely ran dealership well-attuned to the customer. Will defin Veronica Tran was a gem to work with, as was the rest of the BMW West St. Louis team. Nicely ran dealership well-attuned to the customer. Will definitely be back for future BMW purchases! More

Good experience Veronica and everyone at the dealership was friendly and kept good contact throughout the process. We are very happy with our new BMW purchase and wou Veronica and everyone at the dealership was friendly and kept good contact throughout the process. We are very happy with our new BMW purchase and would recommend the dealership. More

Great Purchase Experience I had the good fortune of dealing with Veronica Tran in the purchase of a certified pre-owned 435 convertible. The process occurred over 3 weeks as I I had the good fortune of dealing with Veronica Tran in the purchase of a certified pre-owned 435 convertible. The process occurred over 3 weeks as I was looking at other cars and preferred to buy closer to home (Chicago). Veronica was patient but stayed in touch during this period and ultimately I decided to make the trip to St. Louis. Veronica made the extra effort of picking me up at my downtown hotel and driving me the 20+ miles to the dealership so I didn't have to take a long taxi ride. She was then very patient and helpful as a couple of unforeseen issues with the car were satisfactorily handled. Her coordination on these issues was excellent as were the efforts of the others involved; the detailing gentleman and the service department. After a quick and easy closing process with Bob Whay and then a run through with the BMW Genius staff (also very nice), Veronica presented the car with a giant red bow and a gift of chocolates. Truly a wonderful car-buying experience. Thanks Veronica and BMW of West St. Louis! More

Buy your car literally anywhere else for a better experience Bought a used Corvette from this dealership several months ago. Although the buying experience went well, everything else has been a nightmare. I ende Bought a used Corvette from this dealership several months ago. Although the buying experience went well, everything else has been a nightmare. I ended up taking the car to get inspected by a different dealership and it revealed the shocks were completely shot, a leak in the power steering system, and a bad differential. You would expect a "certified" pre-owned vehicle to actually be inspected before they tried selling it but who know what actually goes on in their service department. Besides the mechanical issues I have also had an awful time trying to get the car registered in my state. They told me they would take care of it a month ago and I still haven't heard anything back from them, even with me calling every day. You have to wonder how they are still in business with their customer service being as bad as it is. Do yourself a favor and buy a vehicle from literally anywhere else but here. More

Excellent customer experience all around! I had a great experience today with Veronica as my advisor. She made me very comfortable throughout the whole experience. I appreciate how easy it w I had a great experience today with Veronica as my advisor. She made me very comfortable throughout the whole experience. I appreciate how easy it was to get my new X-5. More