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BMW of West St. Louis

Manchester, MO

4.9
2,644 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,644 reviews

July 23, 2019

Buying a new BMW This is the 3rd BMW we purchased from West County and the service was terrific. Very willing to go out of their way to make the purchase pleasurable. More

by jcrook1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Ancona
Jul 24, 2019 -

BMW of West St. Louis responded

We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. Please let us know if there’s anything we can do to assist you in the future.

July 23, 2019

Easy and very fast! Dave made my buying experience very easy. A fair trade in price on my previous vehicle and no haggling allowed me to purchase my truck and be on the w More

by scott_r_gillespie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

BMW of West St. Louis responded

At BMW of West St. Louis, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Enjoy your vehicle!

July 22, 2019

Used car purchase Pleasant experience. Both Mike & Steve were easy & thorough to work with. That is all I’m on a beach working on my tan and getting hot. More

by mjoachimstaler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kuhlmann, Steven Toppins
Jul 23, 2019 -

BMW of West St. Louis responded

Thanks for taking the time to leave your feedback--enjoy your time on the beach!!

July 18, 2019

Wonderful Service Brandy is wonderful. She really is on it when it comes to customer support! The dealership had to keep our car a little longer to check some things o More

by rmanker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jul 19, 2019 -

BMW of West St. Louis responded

Thank you for sharing your feed back and letting us know we're doing a great job.

July 18, 2019

A boy can dream right? Jhonny has been an outstanding sales representative, but and even better friend. He made sure we were welcomed, not even 30 seconds stepping outside o More

by ThatMixedGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhonny Polo, Steven Toppins
Jul 19, 2019 -

BMW of West St. Louis responded

We couldn't be happier that our staff made you feel like family, let us know if there's anything else we can do to help!

July 18, 2019

Purchase of used X4 Brandon was great to work with in selecting this vehicle, setting up multiple test drives, answering questions, coming to an agreeable deal quickly, a More

by jmerlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

BMW of West St. Louis responded

Brandon really is an excellent example of what we expect from our sales team, thank you for your kind words!

July 17, 2019

Motivated accommodating staff Originally disappointed that the used unit that we came to look at was already sold. Mike worked out a deal on a brand new X3 for practically the sam More

by bart.henson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kuhlmann
Jul 18, 2019 -

BMW of West St. Louis responded

We're really glad to hear our team could make it work for you, enjoy the new X3!!

July 16, 2019

Completely satisfied with my purchase I am very much happy with jhonny. He answered all I want and gave me much more information about my new car purchase. Jhonny is very friendly and very More

by Vinay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhonny Polo
Jul 16, 2019 -

BMW of West St. Louis responded

We're so happy to hear Jhonny made your visit great!

July 15, 2019

Excellent Service Mike stayed late on his Friday night to help us make a deal on our new X3. We were very impressed with the service from the entire team. They were v More

by AK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Straub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kuhlmann
Jul 16, 2019 -

BMW of West St. Louis responded

Customer service is our #1 priority and we thank you for recognizing our efforts.

July 15, 2019

Comfortable environment, friendly staff Each time I visit, every member of the staff is very friendly and eager to help. The staff goes out of their way to ensure that everything with my ca More

by syeast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kuhlmann
Jul 16, 2019 -

BMW of West St. Louis responded

We do our best to provide excellent customer service and excellent quality, and we're glad to hear that your experience reflected this.

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