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BMW of West St. Louis

Manchester, MO

4.9
2,663 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,663 reviews

August 21, 2019

Easiest Car buying experience I’ve had Mike and the finance guy Bob and the owner is some of the nicest real down to earth people you will want to meet and make your car buying experience a More

by jrrjeffery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kuhlmann
Aug 22, 2019 -

BMW of West St. Louis responded

Thank you for your awesome review about our team & the overall experience you had with us.

August 20, 2019

Mike K was great! Thoroughly enjoyed working with Mike and the team at BMW West County! I didn’t feel pressured or rushed and they were very clear and descriptive about More

by regina.taylor421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kuhlmann
Aug 20, 2019 -

BMW of West St. Louis responded

We appreciate your feedback and are happy to hear that our team was able to meet your needs.

August 20, 2019

Outstanding Customer Service!!! Steve Toppins is ALWAYS my go-to guy when it comes to buying a car. I followed him from the previous dealership he worked at for many years because he More

by Pachecoe135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Toppins
Aug 21, 2019 -

BMW of West St. Louis responded

Thank you for your business & thank you for sharing your wonderful comments about Steve!

August 19, 2019

Great experience Rami was great he was patient and made sure it was what I wanted. He treated me like a person and not just a sale. Thank you for everything for now on More

by Jamica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Ramadan
Aug 20, 2019 -

BMW of West St. Louis responded

It is wonderful to hear that Rami made your visit with us fantastic.

August 19, 2019

Professional, courteous and customer focused The team at BMW of West St. Louis was top notch in my opinion. From my first interaction with Veronica and Kyle through negotiation and trade in wit More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Straub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran
Aug 20, 2019 -

BMW of West St. Louis responded

Thank you for the review and recommendation. We appreciate your business!

August 16, 2019

Found my dream BMW! We keep our cars a long time so we don’t shop for a new one very often. I actually hate the process. Brandon did a great job making it painless. We en More

by Jeff26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar (BMW Genius)
Aug 16, 2019 -

BMW of West St. Louis responded

Feedback from you is one way we know we are achieving our goals.

August 15, 2019

Happy Customer! I had a great experience purchasing a new BMW 640i GT. My salesman, Brandon was awesome in helping me navigate the rather unusual purchase from anothe More

by YBN DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

BMW of West St. Louis responded

We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at BMW of West St. Louis.

August 14, 2019

Outstanding. Rami did a great job. He worked closely with me to get to a deal that worked for me and for him. Thanks very much. More

by james.lebovitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Ramadan
Aug 15, 2019 -

BMW of West St. Louis responded

We're glad to hear Rami took great care of you, thank you for your business and your feedback!

August 13, 2019

Great experience from beginning to end! Overall great experience with Brandon and Bob! Very informative throughout the entire process. Both Brandon and Bob were accessible when questions nee More

by SAW Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

BMW of West St. Louis responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

August 12, 2019

Excelent service I want to thank BMW of West St.Louis for their excellent costumer service. My sales representative Mike Kuhlmann was exceptional. Also, I would like t More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kuhlmann
Aug 13, 2019 -

BMW of West St. Louis responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

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