BMW of West St. Louis

We had an excellent experience. Our salesperson, Jhonny Polo was the best you could ask for. Very informative and helped us through the whole process of buying our new car. In my opinion, went way above an Polo was the best you could ask for. Very informative and helped us through the whole process of buying our new car. In my opinion, went way above and beyond. More

Customer service is second to none. Ty always goes above and beyond to make sure you feel welcomed and appreciated. They are always prompt to get you in and out as promised. Awesome! and beyond to make sure you feel welcomed and appreciated. They are always prompt to get you in and out as promised. Awesome! More

Flew in from PHX to pick up our beautiful Cayenne! Brandon G. is amazing! Trustworthy & genuine. We wanted a very specific Porsche Cayenne and were not having any luck here in town. Opened up our sea Brandon G. is amazing! Trustworthy & genuine. We wanted a very specific Porsche Cayenne and were not having any luck here in town. Opened up our search to surrounding states and still no luck. As I had hoped to find one closer to AZ, this one was "the one". Nervous about buying it "sight unseen" (with only internet photos and the history report), Brandon went above and beyond to be our "eyes", sending add'l photos as well as checking things for us like the tread and pad thicknesses (he actually measured them!!). I felt very comfortable after our many phone calls. He is not "salesman-y" at all, which I appreciate! We put down a deposit to hold it, booked our flights and were there 2 days later. Beautiful and well maintained vehicle. Yay! Steve T. did our extended warranty and was also very genuine and helpful; made sure we understood the ins and outs of each one. Bryan H came out to explain a few things about the sensor issue and also assured us we were good to go. Craig Suntrup (owner) was there and came up to us outside to introduce himself and he, too, was very down to earth and helpful. We had one concern (a sensor) and he totally made us feel great about driving our new vehicle 1200 miles back to AZ. as he put it in writing that if this warning light did not go off and it turned out to be a bad sensor, they will take care of the replacement cost down here in Phoenix. I am a HUGE fan of great Customer Service - (there are places that I will no longer give business to due to non-existent or poor customer care) - but Suntrup BMW of West St. Louis was superb to deal with. I would do this all over again in the future if the need arises. Joe and Shawn Berks #roadtrippers More

Excellent experience I recently came in to the dealership and worked with Farhood Ezaz. He was more than helpful to me and also very flexible with the timing of my return I recently came in to the dealership and worked with Farhood Ezaz. He was more than helpful to me and also very flexible with the timing of my return visit. He was very knowledgeable as to the inventory and I did end up buying a car that he showed me! More

Thanks Veronica you were wonderful helping me finding and buying my Dream car. You are very knowledgeable and I will definitely recommend you to everyone!!! buying my Dream car. You are very knowledgeable and I will definitely recommend you to everyone!!! More

This is the place to go I highly recommend coming here if you are looking for a great quality car. Veronica Tran is absolutely awesome. My next car will be coming from here. I highly recommend coming here if you are looking for a great quality car. Veronica Tran is absolutely awesome. My next car will be coming from here. More

Adam was fabulous to work with!! I purchased the car site unseen from Texas after mine flooded. He was very patient in answering all of my questions and truly an advocate for me at the dealership tonhe site unseen from Texas after mine flooded. He was very patient in answering all of my questions and truly an advocate for me at the dealership tonhepp.me stay within budget. I would highly recommend Adam AND St. Louis BMW!!! And that's from a BMW owner of 25 years! More

Very professional and personal service. We recently visited the St Louis dealership after seeing a used 3 series advertised. Adam was very polite and helpful. He showed us the car we had com We recently visited the St Louis dealership after seeing a used 3 series advertised. Adam was very polite and helpful. He showed us the car we had come to see and took us for a test drive. 3 days later we returned to the dealership and brought the car. Adam was very professional throughout, he engaged with myself and my partner at every point in the process. We’re both very happy with our purchase and will be back next time we decide to change the car. More

Purchase X6 50i Top notch on every level! Rami Ramadan, in Sales was knowledgeable, attentive and friendly. Brent the Sales Manager and Steve in Finance assisted in c Top notch on every level! Rami Ramadan, in Sales was knowledgeable, attentive and friendly. Brent the Sales Manager and Steve in Finance assisted in closing the deal fast and smooth! My X6 50i is a truly amazing machine and I’m looking forward to many years on the road with the family! More

Amazing Experience! This was a second purchase from BMW of West St. Louis but it was our first purchase with Linzie Jr. Both experiences were very pleasant but something This was a second purchase from BMW of West St. Louis but it was our first purchase with Linzie Jr. Both experiences were very pleasant but something that really stuck out about Linzie Jr was that he was very knowledgeable of the cars. He was patient with me as I came back on multiple days to ensure that I was making the right choice! I really appreciated the smooth process. Anyone that has purchased a car before knows that this could be a very unpleasant experience but both Linzie Jr and Linzie Sr seem to work hard so it wasn't that way. I would definitely recommend them and would purchase there again! More