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BMW of West St. Louis
Manchester, MO
2,644 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,644 reviews
June 21, 2020
Excellent, everyone was welcoming and professional. Our sales woman, Veronica was prompt and responsive, fantastic. I would work with her and BMW of West St Louis again. sales woman, Veronica was prompt and responsive, fantastic. I would work with her and BMW of West St Louis again. More
by jstpierre1
Employees Worked With
Veronica Tran
June 20, 2020
The gold standard of care! From the MOMENT I made contact with, Veronica Tran and team, I was truly impressed and grateful that I found she and BMW West STL. Polished and profes From the MOMENT I made contact with, Veronica Tran and team, I was truly impressed and grateful that I found she and BMW West STL. Polished and professional, she answered each and every question with endless patience and detailed answers. She did an excellent job of folding in her teammates throughout the process, which left me with the feeling that I was receiving the highest level of coordinated care. Special mention to, Tarik, who walked me through all the technology on my new X4. He represents the BMW brand well and has a bright future in this business! A 5 Star experience to say the least and one that certainly made my 6 hour round trip worthwhile for sure. Thank you!! -Robert More
by robert.gray
June 16, 2020
Dave Ware at BMW West County in St. Louis was recommended to my husband and me by good friends. Dave’s customer service was exceptional and he also was very knowledgeable. We felt no pressure and that was to my husband and me by good friends. Dave’s customer service was exceptional and he also was very knowledgeable. We felt no pressure and that was extremely important to us. We will definitely recommend Dave to our family and friends. More
by coffeebeana1
June 13, 2020
Veronica, you’re awesome.. we keep coming back to this showroom just because of you and the services the management offers.. Thank you BMW West County.. showroom just because of you and the services the management offers.. Thank you BMW West County.. More
by Dinesh
June 09, 2020
Outstanding Very pleased....Absolutely outstanding service! A must stop if your shopping for a car. I have never had such a pleasant time purchasing a vehicle. Very pleased....Absolutely outstanding service! A must stop if your shopping for a car. I have never had such a pleasant time purchasing a vehicle. More
by Gary.littlefield45
Employees Worked With
Veronica Tran
June 06, 2020
I have not met such a dealer in my entire life. Amazing dealing skills, very professional, gave me the best offer without me even asking. He is always going to be the person I am going to buy the car from. dealing skills, very professional, gave me the best offer without me even asking. He is always going to be the person I am going to buy the car from. More
by Saad Karim
Employees Worked With
Aziz Hammou
June 03, 2020
Excellent BMW Dealership Experience This is my second BMW purchase from West County BMW and I can not express the appreciation for the customer first service that was provided. The Servi This is my second BMW purchase from West County BMW and I can not express the appreciation for the customer first service that was provided. The Service Advisor Team has always been prompt and attentive to any question or needs. Jeff Daniels went above and beyond this past time assisting with a complex car issue leading to my purchase of a new BMW. From the car buying experience perspective, Veronica Tran was outstanding - professional, personable, knowledgeable, and highly efficient with the process. While getting a new car is always exciting, it is the dealer experience that keeps someone coming back...and nice touch with the red carpet, red bow, pictures, and chocolates upon car delivery!! More
by KMoore
June 02, 2020
Great experience with Brandon Giganti! Working with Brandon Giganti is great! We worked with him 3 years ago when we bought our last vehicle and it was a great experience. When we went in Working with Brandon Giganti is great! We worked with him 3 years ago when we bought our last vehicle and it was a great experience. When we went in last week to look, we wanted to be sure we worked with Brandon again. He is friendly, super easy to work with, knowledgeable, and very helpful. We could not be more pleased with our purchase and with the experience. We would recommend him to anyone looking for a vehicle. These have been the best two experiences we've ever had in buying cars ever, and we bought our first car 40 years ago. Thank you Brandon. Bob Whay was also really great to work with when it came to finalizing all the paperwork. He was helpful, personable, made the process simple and straightforward, and answered all our questions. More
by BMW Fan
