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BMW of West St. Louis
Manchester, MO
2,598 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,598 reviews
May 07, 2020
Professional, Honest and great new car shopping experience!! Rami was very professional and easy to work with. Overall great experience with the entire dealership. Brent was excellent to deal with on price and B Rami was very professional and easy to work with. Overall great experience with the entire dealership. Brent was excellent to deal with on price and Bob made the closing quick and easy. Will definitely return for our next BMW. We never look forward to car shopping but Rami and the entire staff made our experience very enjoyable with no pressure!! Plus one service with BMW of West St. Louis!! More
by Jeff and Anne Gahr
May 05, 2020
A perfect match for my family- delivered by Brandon! Brandon did a tremendous job at listening to the needs of our family and matching us with the perfect car. You can skim through the internet but the Brandon did a tremendous job at listening to the needs of our family and matching us with the perfect car. You can skim through the internet but the internet can not solve for all of a customer's needs! Brandon did just that! He had the perfect car on the lot and had us in our new car in just a handful of days. Great car, great value- Brandon worked extremely hard to not only find what we wanted but just as hard to make sure we were given great value for the car we were buying and trading in. This is our SECOND car that we purchased from Brandon over the last 2 years! Ask for him- client satisfaction will be on the way! More
by carrieajohnson
Employees Worked With
May 04, 2020
Great experience - Highly Recommend Johnny Polo is a great guy to buy a car from. Guy knows his stuff, is genuine and relatable and helps in every way he can to make something work. We Johnny Polo is a great guy to buy a car from. Guy knows his stuff, is genuine and relatable and helps in every way he can to make something work. We were very pleased and excited about our experience. Give JO a call for your next car. More
by Jeff V.
May 01, 2020
Great personalized service from everyone! Jhonny Polo went extra mile to find the right car for us. Will return back again in 3 years for another lease. went extra mile to find the right car for us. Will return back again in 3 years for another lease. More
by drvikaskumar
Employees Worked With
Jhonny Polo
April 30, 2020
This is the 1st BMW we have bought. I would recommend Jhonny to anyone. He was very knowledgeable and informative without being pushy. It was a very good experience with everyone at the dealership. Jhonny to anyone. He was very knowledgeable and informative without being pushy. It was a very good experience with everyone at the dealership. More
by jwinch.9801
Employees Worked With
Jhonny Polo, Steven Toppins, Craig Suntrup
April 30, 2020
Allowed for an easy purchase process during COVID-19 The Dealership was very open and communicative, we only went in person to pick up the vehicle. While we had to return the next day for some touch ups The Dealership was very open and communicative, we only went in person to pick up the vehicle. While we had to return the next day for some touch ups they took care of them promptly and professionally. I would be very willing to work with them again. More
by PoppiSTL
Employees Worked With
Aziz Hammou
April 30, 2020
Can’t beat Johnny Polo! Best deals around too. I traded two BMW’s in for one 2020 X5. The trade in value for both cars was excellent and the cash back too. No brainer. two BMW’s in for one 2020 X5. The trade in value for both cars was excellent and the cash back too. No brainer. More
by chrisprada1
April 30, 2020
My experience at BMW of West St. Louis was beyond amazing. From start to finish Jhonny was great to work with, super understanding, and very patient. I look forward to working with Jhonny again! amazing. From start to finish Jhonny was great to work with, super understanding, and very patient. I look forward to working with Jhonny again! More
by Ben
April 30, 2020
We had a great experience with Johnny & this dealership. From the very 1st inqury you guys were attentive and detailed, providing us will all the info we neded. I typically hate the process of buying ve From the very 1st inqury you guys were attentive and detailed, providing us will all the info we neded. I typically hate the process of buying vehicles & was fully prepared to walk out at the 1st sign of the "stereotypical car salesman routine." To my surprise that didn't happen at all. Because of our experience we will definitely return when its time to find a new vehicle & have already mentioned our experience to friends & family. More
by Ric_T
April 30, 2020
Best Experience At This Dealership in 12 years I have purchased ~8 BMW's from BMW of West St. Louis. The 2 I bought this year was the best experience I have had at this dealership. Before I would I have purchased ~8 BMW's from BMW of West St. Louis. The 2 I bought this year was the best experience I have had at this dealership. Before I would go just for the great prices although the place was s circus to say the least. It seems Like Craig Suntrup has turned the place around. Congrats to him and the team. More
by martin0white
Employees Worked With
Jhonny Polo, Malik Johnson
