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BMW of West St. Louis
Manchester, MO
2,644 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,644 reviews
July 24, 2020
Excellent customer service Mr. Ramadan sold me my BMW X5 and was very professional and cordial. He was very helpful by sending vehicle pictures and videos for us to view since Mr. Ramadan sold me my BMW X5 and was very professional and cordial. He was very helpful by sending vehicle pictures and videos for us to view since we were out of state. We strictly relied on his input of the X5, and he did NOT misrepresent!! The X5 was just as he had implied! I love my X5!! His customer service was excellent. He was very prompt in returning calls and answering our questions. I highly recommend Mr. Ramadan if you are looking for a BMW. More
by Lori
Employees Worked With
Rami Ramadan, Tarik Graham
July 24, 2020
Friendly and attentive staff. David was easy to work with and made sure all questions I had were answered. I would recommend going to BMW west St. Louis to everyone looking for a new vehicle. and made sure all questions I had were answered. I would recommend going to BMW west St. Louis to everyone looking for a new vehicle. More
by mike_meeks03
July 23, 2020
Amazing service. Dave sat down and listened to every need and request. We found the car I was looking for without any pushy tactics that are seen on other lots. I have also been to 4 similar dealerships and and request. We found the car I was looking for without any pushy tactics that are seen on other lots. I have also been to 4 similar dealerships and this one by far blew me away with customer service. More
by Dschultheis
Employees Worked With
July 23, 2020
I am more than pleased with the better that average customer service I received by my wonderful sales woman, Veronica!!! I purchased a BMW on one of the rainiest days... That didn't stop my sales woman customer service I received by my wonderful sales woman, Veronica!!! I purchased a BMW on one of the rainiest days... That didn't stop my sales woman. She delivered my new car to my door steps and provided me a detailed over view of all the features and functions,as with! If you are ever in need of a "True" go the extra mile sales agent I HIGHLY recommend Veronica at with BMW of West County. You'll be amazed and completely satisfied with you experience and purchase. -Christopher, Alton, IL More
by mcbride8404
Employees Worked With
Veronica Tran
July 23, 2020
They did a great job and took very good care of me! Everything was done how promised! Brandy is great and always follows through on everything. Everything was done how promised! Brandy is great and always follows through on everything. More
by Carothes
Employees Worked With
Brandy Wise
July 23, 2020
Very streamlined transaction, very polite and helpful. Would have no hesitation buying another vehicle from Veronica or West country BMW. Thank you very very much. Would have no hesitation buying another vehicle from Veronica or West country BMW. Thank you very very much. More
by mwoodward1983
Employees Worked With
Veronica Tran
July 23, 2020
Excellent service! I am very pleased with the excellent service I received from Veronica Tran. She went above and beyond my expectations helping buy my new car. I will I am very pleased with the excellent service I received from Veronica Tran. She went above and beyond my expectations helping buy my new car. I will definetly return to BMW of West Stl for my next purchase. More
by jbaugher1
Employees Worked With
Veronica Tran
July 22, 2020
Mindy is excellent with communication and empathy which is super important in the service industry. She works to find a resolution and makes sure that you are well taken care of. is super important in the service industry. She works to find a resolution and makes sure that you are well taken care of. More
by Jason
Employees Worked With
July 22, 2020
Brandy our service advisor was very helpful and courteous. She explained what need to be done and the car was actually ready sooner than expected. courteous. She explained what need to be done and the car was actually ready sooner than expected. More
by frickestudio
Employees Worked With
Brandy Wise
July 21, 2020
Veronica and the staff were amazing. They made the car buying experince simple and exciting at the same time. We will definitely be back for the great deals, and the outstanding staff! We bought a 2012 BM buying experince simple and exciting at the same time. We will definitely be back for the great deals, and the outstanding staff! We bought a 2012 BMW 650i, and the car is absolutely perfect! Thank you! More
by Hunt3128
Employees Worked With
Travis in finance, Veronica Tran, Craig Suntrup, Aziz Hammou, Tarik Graham
