BMW of West St. Louis

Excellent customer service from the sales rep and from the finance manager. An overall great experience. Would definitely recommend to family and friends. I consider myself a long term customer. the finance manager. An overall great experience. Would definitely recommend to family and friends. I consider myself a long term customer. More

GREAT I HAD A GREAT TIME WORKING WITH AZIZ AND HIS CREW TO GET ME THE CAR I WANTED. THE CAR IS GREAT AND THE DEALERSHIP IS AWESOME! I HAD A GREAT TIME WORKING WITH AZIZ AND HIS CREW TO GET ME THE CAR I WANTED. THE CAR IS GREAT AND THE DEALERSHIP IS AWESOME! More

Good Overall Experience One of the better car buying experiences. Veronica was knowledgeable about the vehicle and could assist with the number of options available. She wa One of the better car buying experiences. Veronica was knowledgeable about the vehicle and could assist with the number of options available. She was also able to find a vehicle that met my needs which was not even at the dealership but was in transit at a very competitive price. More

Adam didn’t give me a box of chocolates or a bow on my vehicle, but he was very responsive and helpful in getting my deal closed. When I went back-and-forth on the purchase and finally gave him a credit vehicle, but he was very responsive and helpful in getting my deal closed. When I went back-and-forth on the purchase and finally gave him a credit card to hold the vehicle until I could get back there he did not make other purchases with my card. He even went above and beyond and personally buffed a spot I saw when picking up my X3. His boy, Johnny Polo, was very helpful with the online set up as well. ...and Bob didn’t treat me like it was my first purchase and try and sell me a bunch of crap I did not need. More

Good service ! They have all the paperwork ready fast . They were very pleasant nice to deal with. They consider my interest when negotiating. I will buy from them again They were very pleasant nice to deal with. They consider my interest when negotiating. I will buy from them again More

VERONICA IS THE BEST! This was my first time purchasing a car. I stopped at a few other dealerships before coming to BMW of West St. Louis, but I must say I had the best ex This was my first time purchasing a car. I stopped at a few other dealerships before coming to BMW of West St. Louis, but I must say I had the best experience here and that was because of Veronica Tran. She made my whole experience quick and easy, and she really worked hard to accommodate all my needs and time constraints. I was kinda nervous walking in the dealership, but she quickly put me at ease and we hit it off right away talking about my home town of New Orleans. Big thanks to Veronica, Tarik, Bob, and everyone else working there, you all are doing a great job! More

We had the best car buying experience we've ever had because of Jhonny Polo. He truly cares about his customers and he helped us find the perfect car for our needs. I enjoyed the entire process. The because of Jhonny Polo. He truly cares about his customers and he helped us find the perfect car for our needs. I enjoyed the entire process. The sales manager Linzie Foster also took time to speak to us and to help make our experience great. I would highly recommend this team to anyone, they really are the best in the business. More

The service bay was clean and well lit. The check-in process was quick and easy. The loaner was clean and ready to go. I have no complaints. process was quick and easy. The loaner was clean and ready to go. I have no complaints. More

First time BMW owner...first time in for service. Mindy was my service adviser and kept me updated on the repair progress. I was most impressed by the technician’s prognoses video of what exactly was the i was my service adviser and kept me updated on the repair progress. I was most impressed by the technician’s prognoses video of what exactly was the issue. My 430ix was fixed and I was on my way. Nice job! More