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BMW of West St. Louis
Manchester, MO
2,598 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,598 reviews
July 27, 2020
Mindy was great. Prompt courteous service. Knowledgeable in her assistance. Car was taken into service in a timely manner and a loaner was provided without a problem. Knowledgeable in her assistance. Car was taken into service in a timely manner and a loaner was provided without a problem. More
by bob.leeker
July 26, 2020
I was greeted with a SMILE and a thank you for coming. Veronica TRAN introduced her self to me as your salesperson. She explained everything to me. Ask me did understand everything we went over. She was Veronica TRAN introduced her self to me as your salesperson. She explained everything to me. Ask me did understand everything we went over. She was very professional. I purchased my first BMW. Thank you VERONICA TRAN. I am very happy with my BMW. More
by genepow55
July 25, 2020
Service process was smooth and effective especially being notified by sending video of car while in service center and technician telling the status of car . Liked this new feature . notified by sending video of car while in service center and technician telling the status of car . Liked this new feature . More
by Gulshan Sokhi
Employees Worked With
Mike Kuhlmann
July 25, 2020
Amazing salesman!!!! I will go back here again because of the excellent customer service and high quality vehicles. Love my car this review is very long. :) the excellent customer service and high quality vehicles. Love my car this review is very long. :) More
by inekkafa
Employees Worked With
Rami Ramadan, Aziz Hammou, Tarik Graham
July 24, 2020
Excellent customer service Mr. Ramadan sold me my BMW X5 and was very professional and cordial. He was very helpful by sending vehicle pictures and videos for us to view since Mr. Ramadan sold me my BMW X5 and was very professional and cordial. He was very helpful by sending vehicle pictures and videos for us to view since we were out of state. We strictly relied on his input of the X5, and he did NOT misrepresent!! The X5 was just as he had implied! I love my X5!! His customer service was excellent. He was very prompt in returning calls and answering our questions. I highly recommend Mr. Ramadan if you are looking for a BMW. More
by Lori
Employees Worked With
Rami Ramadan, Tarik Graham
July 24, 2020
Friendly and attentive staff. David was easy to work with and made sure all questions I had were answered. I would recommend going to BMW west St. Louis to everyone looking for a new vehicle. and made sure all questions I had were answered. I would recommend going to BMW west St. Louis to everyone looking for a new vehicle. More
by mike_meeks03
July 23, 2020
I am more than pleased with the better that average customer service I received by my wonderful sales woman, Veronica!!! I purchased a BMW on one of the rainiest days... That didn't stop my sales woman customer service I received by my wonderful sales woman, Veronica!!! I purchased a BMW on one of the rainiest days... That didn't stop my sales woman. She delivered my new car to my door steps and provided me a detailed over view of all the features and functions,as with! If you are ever in need of a "True" go the extra mile sales agent I HIGHLY recommend Veronica at with BMW of West County. You'll be amazed and completely satisfied with you experience and purchase. -Christopher, Alton, IL More
by mcbride8404
Employees Worked With
Veronica Tran
July 23, 2020
They did a great job and took very good care of me! Everything was done how promised! Brandy is great and always follows through on everything. Everything was done how promised! Brandy is great and always follows through on everything. More
by Carothes
Employees Worked With
Brandy Wise
July 23, 2020
Very streamlined transaction, very polite and helpful. Would have no hesitation buying another vehicle from Veronica or West country BMW. Thank you very very much. Would have no hesitation buying another vehicle from Veronica or West country BMW. Thank you very very much. More
by mwoodward1983
Employees Worked With
Veronica Tran
July 23, 2020
Excellent service! I am very pleased with the excellent service I received from Veronica Tran. She went above and beyond my expectations helping buy my new car. I will I am very pleased with the excellent service I received from Veronica Tran. She went above and beyond my expectations helping buy my new car. I will definetly return to BMW of West Stl for my next purchase. More
by jbaugher1
Employees Worked With
Veronica Tran
