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BMW of West St. Louis
Manchester, MO
2,644 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,644 reviews
August 29, 2020
Mike, my service advisor, was awesome. Using technology, he kept me update on the service being performed. He was polite and professional. The customer waiting area was clean, quiet, and comfortable. I n he kept me update on the service being performed. He was polite and professional. The customer waiting area was clean, quiet, and comfortable. I never doubted that the simple service provided (oil change and tire rotation) would be performed as professionally. More
by CraigJMJ
Employees Worked With
Mike Kuhlmann
August 28, 2020
One of the best experiences I've had with a car dealership in a long time, I want to compliment Veronica on "Grade A" service and being an amazing sales woman. Thanks again for a great experience! dealership in a long time, I want to compliment Veronica on "Grade A" service and being an amazing sales woman. Thanks again for a great experience! More
by K. Whitfield
August 27, 2020
I like the video they send you about the inspection they did on the car. Very well done and a great addition to the Provided Service. did on the car. Very well done and a great addition to the Provided Service. More
by GRedwanly
Employees Worked With
August 27, 2020
Our experience at BMW of West St. Louis was great! Our salesman, David Schaedler, was so helpful and knowledgeable, and made the car buying process enjoyable and easy from start to finish! salesman, David Schaedler, was so helpful and knowledgeable, and made the car buying process enjoyable and easy from start to finish! More
by dsparker
Employees Worked With
August 27, 2020
Thank you, Veronica and Bob, for all your help. Our "used" car looks and feels brand new. It was worth traveling from 180 miles away to buy from your dealership. "used" car looks and feels brand new. It was worth traveling from 180 miles away to buy from your dealership. More
by kwalker21
August 26, 2020
Came in with coupon they sent for an oil change. It’s an older Z in great shape and we drive it for fun. We found out on the paperwork that the car needed service and although it wasn’t scheduled that da older Z in great shape and we drive it for fun. We found out on the paperwork that the car needed service and although it wasn’t scheduled that day, we gave them some feeeback and they reached out the next day and offered to pick up the car and schedule necessary repairs . We appreciated that very much, Mike. More
by SchwartZmary48
Employees Worked With
Mike Kuhlmann, Bryan Hiles
August 26, 2020
Great experience with Dawn. As soon as I expressed interest in the car, Dawn sent a personal video walk around of it before I was able to go in to see it in person. After driving the car I knew it was interest in the car, Dawn sent a personal video walk around of it before I was able to go in to see it in person. After driving the car I knew it was the one, but Dawn was still more than happy to pull other vehicles from around the lot for me to compare and confirm my decision. Really made the entire car buying experience a great one. Thank you to Dawn and everyone at BMW of West St. Louis! More
by Clinton
Employees Worked With
Dawn Discenza
August 26, 2020
Awesome service experience with Brandy. She quickly understood my problem, made sure that everything was fixed in one trip, and got me in and out with a loaner quickly. understood my problem, made sure that everything was fixed in one trip, and got me in and out with a loaner quickly. More
by Jeff
August 25, 2020
Pleasure to work with Brandy. Brandy has a gift to connect in those first 6 seconds and more importantly she follows thru. Her skills with customer service is a model to emulate. Loved working with connect in those first 6 seconds and more importantly she follows thru. Her skills with customer service is a model to emulate. Loved working with her! More
by kargosser
Employees Worked With
Brandy Wise
August 23, 2020
Awesome experience and friendliness of the staff! Rami, was a great sales person. He made you feel comfortable and really made my car buying experience one of the best! Thank you. was a great sales person. He made you feel comfortable and really made my car buying experience one of the best! Thank you. More
by labm373
Employees Worked With
Other Employees :
Craig Suntrup, Rami Ramadan
