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BMW of West St. Louis

Manchester, MO

4.9
2,644 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,644 reviews

September 08, 2020

Jeff my service advisor was great! Brandy was so friendly over the phone before my appointment. & even the cashiers made me feel special. I was just there for an oil change and everyone made me feel importan More

by joshmadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Wise
Sep 08, 2020 -

BMW of West St. Louis responded

Thanks so much for the great review!

September 08, 2020

I had a fantastic experience at BMW of West St. Louis. Aziz Hammou in particular was extremely knowledgeable of all the vehicles he presented and he patiently spent a significant amount of time walking m More

by Travis P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aziz Hammou
Sep 09, 2020 -

BMW of West St. Louis responded

Thanks for the 5 star review Travis! Congrats on the new car! Welcome to our car family :)

September 07, 2020

We bought a new car last weekend and worked with David Schaedler. He and everyone we worked with made the buying process easy. We did a trade in as well and they gave us a very fair amount on that as wel More

by Mitzi Foster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schaedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Suntrup, Zachary Arnold
Sep 08, 2020 -

BMW of West St. Louis responded

Hi Mitzi! Thanks so much for the amazing review. So glad our team gave you VIP experience.

September 04, 2020

Absolutely loved working with this dealership and we will absolutely come back if we ever need another car! Dawn was so super helpful and answered every one of our questions and made sure we got the best dea More

by Maddisonfarhat3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Oct 14, 2020 -

BMW of West St. Louis responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 04, 2020

I am very thankful to Zach. He explained everything in detail regarding my new BMW. Very helpful and easy to talk to. Thanks for an outstanding service. More

by Yelena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Arnold
Oct 14, 2020 -

BMW of West St. Louis responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 04, 2020

Very good very clean place very very good very nice very good very friendly staff very very good very very clean really like it 😀😀 thank you More

by Cileminela020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Sep 08, 2020 -

BMW of West St. Louis responded

Thanks for the nice review!

September 03, 2020

Rami was awesome. Very helpful throughout the entire process. Took the time to explain everything, was very patient from start to finish. I'm glad I had an opportunity to work with him!! More

by Yelena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Ramadan
Sep 03, 2020 -

BMW of West St. Louis responded

Thank you so much for the great review Yelena! So glad to hear Rami was helpful :)

September 03, 2020

Thanks for everything Vietnam Veronica! Your professionalism, follow up and support were extraordinary! Thanks for setting up time for Brenda and myself with Zack! I’m sure we’ll have more quest More

by terry.biesboer
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Sep 03, 2020 -

BMW of West St. Louis responded

Thanks for the great review!

September 03, 2020

Dawn is fabulous, sincere and a great asset to the dealership ..... I have been in twice before but it seemed like the men didn’t take me seriously. All women should work with Dawn . More

by Rnnngmm7
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza, Zachary Arnold
Oct 14, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 03, 2020

Dawn was a fantastic Sales Consultant for the BMW brand. She was very kind and knowledgeable! Car sales needs more women like her! I will be back to see her and make sure my friends do too! Thanks Dawn More

by dtblazer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Oct 14, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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