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BMW of West St. Louis

Manchester, MO

4.9
2,645 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,645 reviews

September 22, 2020

BMW has a very good service section , I brought my car to them , they did an excellent job and deliver the car sooner than what promised . Mr Jeff Daniels was very helpful , assisted me in pairing my phone More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you so much for your kind words for Jeff, and for taking the time to share your feedback with us. We are delighted to learn about your positive experience in the service department! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 21, 2020

Great experience as always with BMW of West St. Louis! Thanks again to Jhonny Polo for the work he put in. Extremely knowledgeable and always there to answer any text messages throughout the build and o More

by Zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhonny Polo
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you, Zach! Here at BMW of West St.Louis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 21, 2020

Firstly the whole place is amazing and everyone was polite. Dawn is just fabulous!! She was friendly and informative. While being professional and helping me out she made me feel like I was talking to More

by vluce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you for your business and for this review. We're happy to hear Dawn was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 18, 2020

Had a great experience at BMW of west st.louis. Veronica was very helpful and easy to work with. She did everything she could to get us the best deal. More

by gabelaske22
Recommend Dealer
Yes
Employees Worked With
Veronica Tran, Tarik Graham
Sep 21, 2020 -

BMW of West St. Louis responded

Thanks for the great review! Veronica does a great job and we are SUPER happy to have her part of our BMW family!

September 17, 2020

We had a fantastic experience. David was responsive, helpful, and knowledgeable. I would definitely buy a car from him again. Pricing was competitive. Best car buying experience I’ve had to date! So eas More

by Robyn13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schaedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

BMW of West St. Louis responded

Thank you so much for the great review!

September 17, 2020

Very good experience, thanks to Mindy's professional handling and thoughtful approach to the concerns I brought up as part of reasons for the visit. More

by M. Osipov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

BMW of West St. Louis responded

Thank you for the nice review! We appreciate your business!

September 14, 2020

I have been in contact with Brandon for almost a year, on and off, discussing a new vehicle. He was not only incredibly helpful, but he was willing to put things on hold only to pick right up where we left o More

by Cstreett2924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

BMW of West St. Louis responded

Thanks for the GREAT review! Brandon does a fantastic job and continues to receive great compliments from all his clients! Thank you for taking the time to leave us such a great review. Please let us know if we can do anything in the future!

September 14, 2020

This is the second vehicle I’ve purchased from Brandon. He’s very nice and easy to talk to. He’s knowledgeable about BMWs and is attentive to your needs and requests. He also tries his best to get the best More

by dc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Straub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kuhlmann, Bryan Hiles, Craig Suntrup
Sep 17, 2020 -

BMW of West St. Louis responded

Thanks for the kind review!

September 14, 2020

The service was fast, accurate, and relatively painless. My service advisor was Brandy.Wise. Each detail of the process was addressed before I had to think about it. More

by stu
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Sep 17, 2020 -

BMW of West St. Louis responded

Thanks for the nice review!

September 14, 2020

My experience at BMW of West St. Louis was excellent. The staff was extremely professional, knowledgeable and friendly. Veronica answered all of my questions thoroughly and ensured my experience was beyond m More

by troymcilroy
Recommend Dealer
Yes
Employees Worked With
Veronica Tran, Zachary Arnold, Jeff Boyd
Sep 17, 2020 -

BMW of West St. Louis responded

Thanks for the nice review! So glad you had a memorable experience!

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