BMW of West St. Louis

Friendly helpful and efficient 👍🏼A very pleasant Friendly helpful and efficient 👍🏼 A very pleasant experience . Brandy gave me an estimated time that my car would be ready and she was able to del Friendly helpful and efficient 👍🏼 A very pleasant experience . Brandy gave me an estimated time that my car would be ready and she was able to deliver 👌🏻 More

Brandy was great; she took her personal time to help me and it was much appreciated. I was disappointed that my appointment was scheduled for Friday but the garage couldn't get to it until Monday; my appo and it was much appreciated. I was disappointed that my appointment was scheduled for Friday but the garage couldn't get to it until Monday; my appointment should have been rescheduled. I would have preferred to drive my own car over the weekend instead of the loaner. Secondly, the service department did not reset the 'service needed' monitor and Brandy had to come out to my home (which is 35 minutes from BMW West STL) to reset it. She went above and beyond to fix an unnecessary issue. More

Thank you for the pleasant and professional experience. Veronica Tran was very knowledgeable of the available vehicles. After my request for a BMW I was immediately advised of my choice. Ms. Tran extra e Veronica Tran was very knowledgeable of the available vehicles. After my request for a BMW I was immediately advised of my choice. Ms. Tran extra effort in delivering my vehicle as a gift was an excellent finish to a job well done. More

Brandon was very accommodating and personable throughout the entire process! It was well worth the 4 hour drive to find the vehicle I wanted and to be able to work with a great team. the entire process! It was well worth the 4 hour drive to find the vehicle I wanted and to be able to work with a great team. More

Brandy is a joy to deal with. She is very prompt and courteous. The video she sent me of my car being inspected was pretty cool too. Thanks! courteous. The video she sent me of my car being inspected was pretty cool too. Thanks! More

Very good experience with my last service. My service rep, Mindy Linn did a great job of keeping me update to ensure there were no surprises. Also, loved the video/text update of the scope/tatus of my r rep, Mindy Linn did a great job of keeping me update to ensure there were no surprises. Also, loved the video/text update of the scope/tatus of my repairs. Thanks! More

As always Brandy is fantastic. I always feel like my issues are communicated perfectly and I get a quick response and follow up. Also love the video review of my car after service is complete. Thanks ! issues are communicated perfectly and I get a quick response and follow up. Also love the video review of my car after service is complete. Thanks ! Brendon Gallagher More

Dawn was excellent & very knowledgeable as a salesperson. I felt very comfortable & would definitely use her services again. I’d definitely recommend her to others as well. I felt very comfortable & would definitely use her services again. I’d definitely recommend her to others as well. More

Dawn is great! I stopped in for service and had a few questions about new models.. Dawn was very informative and helpful! Great asset to the team! questions about new models.. Dawn was very informative and helpful! Great asset to the team! More

Great service on my X3. Mindy did a great job of getting the work done on time with no hassle. Everyone was kind and courteous to deal with. the work done on time with no hassle. Everyone was kind and courteous to deal with. More