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BMW of West St. Louis

Manchester, MO

4.9
2,682 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,682 reviews

October 22, 2020

Mindy was excellent and they took great care of my vehicle during a routine Oil change maintenance visit... including a last minute request for Cliajet service. More

by Dpeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of West St.Louis.

October 22, 2020

Arrived after a full day of car shopping and immediately this dealership made the others look like amateurs. Everyone involved was wonderful, especially my saleslady Dawn!!! Very straightforward, pleasant a More

by jenmingus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Discenza
Oct 27, 2020 -

BMW of West St. Louis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 22, 2020

The buying experience here was easy with no pressure. I feel this dealership is up front, and only wants quality going off of the lot. More

by creativelady01
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Discenza
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad you've had a consistently positive experience here at our dealership, and we look forward to seeing you again!

October 20, 2020

Very accommodating and the team seems to communicate well internally. Talked to Nicole to schedule the service and inspection appt. Brandie actually met me at the appt and kept my car clear of the rain as More

by Twheeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole, Brandy Wise
Oct 21, 2020 -

BMW of West St. Louis responded

It's great to hear that Brandy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

October 20, 2020

Arrived after a stressful day Brandon Giganti greeted us immediately, got us the deal we wanted going in. No stress, we will be back again! More

by rricherson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Boyd
Oct 20, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 20, 2020

Just bought my first BMW! My entire experience was fantastic. Ordered when Germany was just changing over to 2021 models. Rami was patient with me and available throughout the entire process. He reall More

by david.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Ramadan, Zachary Arnold
Oct 21, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2020

Rami went above and beyond to make me feel welcomed. Got me the best deal possible. Excellent customer service. Excellent experience. Highly recommend. Will buy again from them. More

by spez.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Ramadan
Oct 20, 2020 -

BMW of West St. Louis responded

It's fantastic to hear, Chad, that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of West St.Louis.

October 17, 2020

Brandon is a great salesman and person. Outstanding patience, and knowledge about the vehicle I was inguiry about. Kept in contact with me by phone call, or E- mail. More

by Rposley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

BMW of West St. Louis responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car and we thank you for choosing BMW of West xx.Louis.

Oct 20, 2020 -

Rposley responded

Once again, topnotch dealership,between Brandon and Jeff one of the fiance manger the best and easy car sales experience. I ever had. Will defintely purchase next vehicle from BMW of West xx.Louis.

October 17, 2020

Brady and Jeff were super. They were the best I have experienced in years. They made sure the experience was easy. I wou recommend to anyone. More

by albertmielcuszny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Wise
Oct 19, 2020 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 17, 2020

David was helpful and courteous throughout the entire process, going the extra mile to deliver the car out of town. Thank you for an excellent buying experience! More

by althompson06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Schaedler, Zachary Arnold
Oct 19, 2020 -

BMW of West St. Louis responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your vehicle. We truly appreciate your feedback!

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