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BMW of West St. Louis

Manchester, MO

4.9
2,607 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,607 reviews

October 04, 2020

Dawn was amazing! We were able to complete about 90% of our car buying experience from home, which is exactly what we wanted to do. Dawn stayed in constant communication with us via text and email through More

by Amber.hatfield1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Oct 13, 2020 -

BMW of West St. Louis responded

Thanks so much! Here at BMW of West St.Louis we strive to give all of our customers VIP treatment! Thank you for taking the time to leave us such a great review! Please reach out to us if you have any questions or if we can do anything in the future.

October 03, 2020

Brandy Wise was an excellent service coordinator. She kept me informed of all that was being done and when my car was ready for pickup. More

by engineer50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Ishac, Brandy Wise
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you! We wanted to thank you for bringing your BMW to us for service. Our service team does a GREAT job and I know they appreciate you taking the time to leave us such a great review! We hope to see you again on your next visit!

October 03, 2020

Veronica made my day! We came in with no intention to buy our vehicle yet ,but just to make comparisons with other cars. Veronica was so helpful, she listens to what we were looking for and she really displa More

by beth.macaraeg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Boyd, Veronica Tran
Oct 13, 2020 -

BMW of West St. Louis responded

Hi Beth, Thank you very much for your 5 star review! I know Veronica really appreciates you taking the time to leave such a great review! We hope to see you again for your next purchase!

October 03, 2020

Jeff Daniels my service coordinator and Mike in the service department were extremely helpful and explained necessary repairs in detail. Very pleased with the great service. Thanks! More

by Beamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you! We wanted to thank you for bringing your BMW to us for service. Jeff in service does a GREAT job and I know he appreciates you taking the time to leave us such a great review! We hope to see you again on your next visit!

October 03, 2020

Friendly People I had a nice experience working with Steven, Jhonny and Craig during my time buying an M3 from their dealership. I would recommend these guys. More

by mcalamaras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhonny Polo, Steven Toppins, Craig Suntrup
Oct 13, 2020 -

BMW of West St. Louis responded

Hi mcalamaras, Thank you very much for your 5 star review! I know Jhonny really appreciates you taking the time to leave such a great review! We hope to see you again for your next purchase!

October 02, 2020

I had a wonderful experience buying a vehicle from Dawn. As I live out of state and am a doctor, I didn’t have the time to spend hours haggling over the phone. Dawn was happy to perform our entire transacti More

by CWGrisw0ld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you so much! Thank you very much for your 5 star review! I know Dawn really appreciates you taking the time to leave such a great review! We hope to see you again for your next purchase!

October 02, 2020

Dealing with the service department is always a positive experience. Jeff, my advisor was great. The service department is one of the many reasons I keep coming back to this dealership. More

by afuchs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Hi Paul, Thank you very much for your 5 star review! I know Dawn really appreciates you taking the time to leave such a great review! We hope to see you again for your next purchase!

October 01, 2020

My service advisor, Mindy, was great. She kept me informed of the progress of my car at all times and was extremely helpful in answering all my concerns. More

by jff1358
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you! We wanted to thank you for bringing your BMW to us for service. Our service team does a GREAT job and I know they appreciate you taking the time to leave us such a great review! We hope to see you again on your next visit!

September 29, 2020

Im new to the car buying business, but Dawn was so helpful in every way, it took the weight off my shoulders and I could relax. I knew that Dawn wasn't giving me the run around and I thoroughly apprec More

by lready
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you so much! Thank you very much for your 5 star review! I know Dawn really appreciates you taking the time to leave such a great review! We hope to see you again for your next purchase!

September 28, 2020

Just a quick note on my dealings with this dealership. I have found Brandon to be more than helpful in the purchase of new vehicles of which I have acquired 3 from him. He is knowledgeable on the vehicles More

by Defiance Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarik Graham
Oct 13, 2020 -

BMW of West St. Louis responded

Hi Dave, Reviews like this really make our day! We are super happy you joined our BMW family. Please reach out to us if you have any questions or if there is anything we can do in the future!

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